White House soft-launches COVID-19 test request website

Associated Press

The website, COVIDTests.gov, now includes a link for Americans to access an order form run by the U.S. Postal Service.

The Biden administration on Tuesday quietly launched its website for Americans to request free at-home COVID-19 tests, a day before the site was scheduled to officially go online.

The website, COVIDTests.gov, now includes a link for Americans to access an order form run by the U.S. Postal Service. People can order four at-home tests per residential address, to be delivered by the Postal Service. It marks the latest step by President Joe Biden to address criticism of low inventory and long lines for testing during a nationwide surge in COVID-19 cases due to the omicron variant.

oungstown City Health Department worker Faith Terreri grabs two at-home COVID-19 test kits to be handed out during a distribution event, Dec. 30, 2021, in Youngstown, Ohio. (AP Photo/David Dermer, File)
oungstown City Health Department worker Faith Terreri grabs two at-home COVID-19 test kits to be handed out during a distribution event, Dec. 30, 2021, in Youngstown, Ohio. (AP Photo/David Dermer, File)

White House press secretary Jen Psaki said the website was in “beta testing” and operating at a “limited capacity” ahead of its official launch. The website will officially launch mid-morning Wednesday, Psaki said.

She added that the administration was anticipating a “bug or two,” but had IT experts from across the government working to get the site ready.

Biden announced last month that the U.S. would purchase 500 million at-home tests to launch the program and on Thursday the president announced that he was doubling the order to 1 billion tests.

But Americans shouldn’t expect a rapid turnaround on the orders and they will have to plan ahead and request the tests well before they meet federal guidelines for when to use a test.

President Joe Biden speaks about the government’s COVID-19 response, in the South Court Auditorium in the Eisenhower Executive Office Building on the White House Campus in Washington, Thursday, Jan. 13, 2022. (AP Photo/Andrew Harnik)
President Joe Biden speaks about the government’s COVID-19 response, in the South Court Auditorium in the Eisenhower Executive Office Building on the White House Campus in Washington, Thursday, Jan. 13, 2022. (AP Photo/Andrew Harnik)

The White House said “tests will typically ship within 7- 12 days of ordering” through USPS, which reports shipping times of 1-3 days for its first-class package service in the continental United States.

Officials emphasized that the federal website is just one way for people to procure COVID-19 tests, and shortages of at-home test kits have shown signs of easing as more supply has hit the market.

Since Saturday, private insurance companies have been required to cover the cost of at-home rapid tests, allowing Americans to be reimbursed for tests they purchase at pharmacies and online retailers. That covers up to eight tests per month.

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