In Chapter 10 of 17 designer and educator Jon Kolko shares how he thinks about well-defined, ill-defined, and wicked problems. Kolko sees wicked problems as more likely to be mitigated than solved. Ill-defined problems, however, can be solved, though, as he notes, not algorithmically. Kolko notes the value in bringing interdisciplinary approaches to solve the ill-defined problems and finding satisfaction working on them to the point of exhaustion.
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