Chick-fil-A just fixed one of customers' top complaints
US Airlines sends perhaps the worst apology note ever
Consumer Financial Protection Bureau Complaint Site Takes on Credit Reports, Too
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Please Hold: How Fast Do Top Internet Retailers Respond to Customers?
Chase Hit With SEC Whistleblower Complaint Over Credit Card Practices
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5-step guide to solving problems on Twitter
Wal-Mart to pay $40 million to settle labor lawsuit in Massachusetts
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Woman sued for Twitter complaint about landlord
A chagrined United Airlines relents and won't charge for meals after all
Use an elevator pitch to resolve consumer complaints
Complain to get free food!
Consumer Complaints: If you want to stop paying us, you have to pay us
Sears won't issue refund for TV paid for but never delivered