Is AT&T cell service down? Why is my phone on SOS? What we know
Some AT&T users around the nation weren't able to use their phones this morning, but they may have learned about a valuable service they didn't know they had on their mobile devices.
Reports of AT&T cell outages peaked this morning just after 7 a.m. on DownDetector, a site that tracks issues with various services from user reports. The number had dropped by 11 a.m., but still showed more than 200 reports of outages.
When some iPhone users connected to the AT&T network woke up, they noticed their iPhones were set to SOS.
iPhone users: HELP
My phone keeps going into SOS mode.
HOW?/WHY?/HOW DO I FIX IT?
Once I lose the WiFi connection, my phone will be unusable in any capacity. pic.twitter.com/CcbkX1gN9C— Focused ʎʇᴉuɐƨuɪ (@3pageloveletter) May 12, 2024
Why was AT&T down this morning?
AT&T replied to several customer complaints on its X/Twitter feed asking them to DM the account; but the company did not post an explanation for the outages.
What does SOS mean on iPhone?
According to Apple's iPhone user guide, SOS mode allows users to call emergency services via satellite when cell services are unavailable. Read more here.
LapMag, a trade publication, advised people not to panic if they see their phones switched to SOS.
This article originally appeared on Indianapolis Star: AT&T outages today: Users report phones on 'SOS' mode
