DirectTV 'NFL Sunday Ticket' outage leaves fans without football during Week 2

Updated
LOS ANGELES, CA - JULY 17:  A general view of atmosphere at DIRECTV CELEBRATES 25th Season of NFL SUNDAY TICKET at Nomad Hotel Los Angeles on July 17, 2018 in Los Angeles, California.  (Photo by Stefanie Keenan/Getty Images for NFL SUNDAY TICKET on DIRECTV)
DirectTV (Photo by Stefanie Keenan/Getty Images for NFL SUNDAY TICKET on DIRECTV) (Stefanie Keenan via Getty Images)

If this indeed is DirectTV's last run at "NFL Sunday Ticket," it's not going well.

After Week 1 issues prompted an apology from the DirectTV, an outage during Week 2 left fans without access to football. The day started out without any apparent issues during kickoff and the first quarter of the NFL's early slate of games. But fans on social media began to note issues as second quarters got underway.

Instead of live football, fans using DirectTV's streaming service were met with a "could not connect to server" error and a message from the provider that it was working to resolve the issue:

"Sorry about the interruption. We're working addressing the problem ASAP."

Sunday Ticket
Sunday Ticket (Yahoo Sports)

The issue appeared to have been largely resolved by the early-to-mid fourth quarters of games. Still, it left fans without the ability to watch Sunday Ticket for close to 90 minutes. DirectTV did not immediately respond to a request for comment from Yahoo Sports regarding the the outage or if customers should anticipate a refund.

DirectTV representatives did respond to users on social media during the outage that technicians were working to resolve the issue.

It later provided a statement confirming that the outage impacted customers using the streaming app.

It provided another statement after the outage was resolved.

The outage didn't appear to impact the provider's satellite service to bars and restaurants.

"NFL Sunday Ticket" debuted on DirectTV in 1994 and has remained with the provider since. Its contract expires at the end of the 2022 season, and NFL commissioner Roger Goodell said during the offseason that he expects the service to be contracted to another provider moving forward. Apple, Amazon and Disney are among the media providers that have reportedly bid on the service.

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