The Sims 4 addresses technical issues amid community concerns
The Sims 4 has addressed the game's bugs and performance in a new statement.
The community has become increasingly concerned and vocal about the life-simulation game's technical issues.
It isn't uncommon for new base game updates and packs to introduce fresh bugs. For example, the two most recent packs – Crystal Creations and For Rent – both saw hotfix patches rolled out days after their respective launches. While some technical issues get fixed, others remain unresolved leading to growing frustration.
Today, the team shared a letter with the community on social media, thanking everyone for their continued support and revealing that they now have a dedicated group whose primary focus is to tackle the game's technical issues.
Related: EA gives update on The Sims 4 future
"We know that technical issues with The Sims 4 have interrupted your gameplay over time and we recognize that this has caused you much frustration," the statement reads.
"Today, we can share that we have assembled a team to invest in the core game experience, including tackling your reported concerns. This newly formed and focused team means we'll be able to increase both the number of fixes and the frequency with which we ship these batched updates.
"Our first release is scheduled for the next patch later this month (May 2024), with others following every two months."
The team continues by saying that they will "continue making core improvements to the performance" of the game.
"Our next patch will include some optimizations across platforms so the game uses less memory," they explain. "As a result, you may experience fewer crashes, a better frame rate, and/or a more responsive simulation.
"Thank you for continuing to play and invest in The Sims 4. our team is more dedicated than ever to developing great The Sims 4 gameplay experiences into the foreseeable future, and we appreciate your support as these critical improvements roll out."
The full list of this month's bug fixes can be found in the Laundry List article on EA's website.
Related: The Sims 4 criticised over controversial shopping cart button
The statement comes amid rumours that the next two Kits will be announced in the coming days.
A roadmap shared last week also confirmed that the next full expansion is coming this summer, with the pack described as "flirtatious" – hinting at new gameplay for relationships.
The Sims 4 is available on PC, Mac, PlayStation, and Xbox.
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