His voice brought Tom Hanks and Meg Ryan together, and made millions of Americans feel popular everyday. Elwood Edwards recorded the iconic "You've Got Mail" for Quantum Computer Services in 1989, along with other personal greetings, like "Welcome," "File's Done," "You've Got Pictures," and "Goodbye." In 1991, Quantum Computer Services changed its name to the much niftier America Online.
Like many celebrated voice artists, Edwards honed his craft in radio back in high school. He then did some work for TV, both off-camera and on, reporting on news, sports and the weather. In 1989, his wife was working for Quantum Computer Services and told Edwards that the company was looking for a voice to personalize the internet experience. So he recorded four phrases on a cassette tape. The rest is history.
Since then, Edwards has done news graphics and video editing work for TV, and re-recorded the iconic AOL phrases for a whole host of parodies. “It never really went much past that,” he told Cleveland Magazine. “I think I became typecast.”