This Hotline Will Answer Your Thanksgiving Pie Questions

This Hotline Will Answer Your Thanksgiving Pie Questions
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This Hotline Will Answer Your Thanksgiving Pie Questions

Since pie is a staple during Thanksgiving, questions about the pie-making process are definitely on the upswing at this time of year. Good thing Sara Lee has a helpful hotline for pie questions.

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Elizabeth Tanis, consumer affairs manager at Sara Lee Desserts explained the idea behind the pie hotline: “We get an influx of pie-related questions this time of year and know that for new and experienced bakers alike, it is helpful to speak with someone live on the phone during crunch time. We’ll have our phones staffed with experts to answer any kind of pie-related questions consumers face this Thanksgiving season.”

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The hotline opens on November 20th and will remain available all week into Thanksgiving.

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Sara Lee sells more than 60 percent of their pies during the holidays, so this hotline is a great effort to help their customers.

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According to their press release, the following are the most commonly asked questions:

“Can I bake two pies at the same time if they have different temperatures and bake times?“ Sara Lee responds,“Yes; when baking two different pies, use the lower of the two oven temperatures. Place each pie on a separate baking sheet and check for doneness according to individual package directions.”

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“Can I bake a pie and turkey at the same time, “ is another frequently asked question, to which the brand replies, “No; avoid baking your holiday pie with your turkey. To bake a perfect golden-brown pie, you must use a higher temperature than you would to cook a turkey for your holiday meal.”

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Consumers also commonly wonder, “Can I leave my pies on the counter overnight after baking?” The Sara Lee team explains, “Pumpkin and sweet potato must go in the refrigerator after baking. Fruit pies can stay on the counter overnight for one night."

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Another question the brand commonly receives is, “I left my Sara Lee pie in the refrigerator instead of the freezer, can I still bake it?” According to Sara Lee, “You can! Follow the directions for the frozen pie, using the temperature stated on the box; however, the frozen pie will need less time to bake because it is now thawed. On average, baking time will be reduced by 15 minutes if baking from a thawed state. Be sure to cover the edges of the pie with foil to avoid overbrowning."

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The exact schedule is:

  • Wednesday, Nov. 20 to Friday, Nov. 22; 7 a.m. to 6 p.m. CST
  • Monday, Nov. 25 to Wednesday, Nov. 27; 7 a.m. to 6 p.m. CST
  • Thanksgiving Day, Thursday, Nov. 28; 7 a.m. to 1 p.m. CST

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Thanksgiving dinner can get hectic.

Cooking several dishes at once takes a lot of effort to manage, especially when it comes to the delicate balance of a perfect dessert. To help consumers, Sara Lee has created a hotline specifically for pie inquiries during Thanksgiving.

Check out the slideshow above to learn all about Sara Lee's pie hotline.

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