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Tower City food fight: Watch what happens when an angry customer asks for a refund
Why China Doesn't Like Barbie, Best Buy or DIY
How Offshoring Customer Service Puts Your Financial Data at Risk
3 Easy Ways to Tell If a Business Puts Its Customers First
Bad Customer Service? Blame the Bosses' Bad Policies
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The Postal Service's Plan: Worse Service, Higher Prices
Remember Customer Service? Me Neither
The Year's Worst of the Worst in Online Merchants
The Bigger the Bank, the Worse the Customer Service
Online Shopping Emergency? Please Hold for a Human
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Should Bank Account Numbers Be Portable?
As Angry Customers Flee Financial Giants, Online Banks Are Booming
The High Price of Bad Customer Service
The Nine Businesses Americans Complain About the Most
Southwest Remains No. 1 for Airline Customer Satisfaction
Cadillac Enlists Ritz-Carlton to Help It Improve Customer Service
I was Bank of America's bitch ... but no longer
Sears killed his dog
We got your number: 'Executive customer service' can get you better bank service
Verizon doubled fees on 'smart' phone contracts
Help me WalletPop: I overpaid a bill and can't get my money back!
General Motors brings its legacy of bad service to eBay
Build your business in a down economy
Bank of America customer service goes Ms. South Carolina on me
You spoke, Pizza Hut listened: company replies to your posts on WalletPop
Bad customer service? It's a lot smarter to treat customers right
25+1 things vanishing in America: polite customers
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