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Chick-fil-A fixed one of customers' top complaints
US Airlines sends perhaps the worst apology note ever
Consumer Financial Protection Bureau Complaint Site Takes on Credit Reports, Too
How Fast Do Top Internet Retailers Respond to Customers?
Please Hold: How Fast Do Top Internet Retailers Respond to Customers?
Chase Hit With SEC Whistleblower Complaint Over Credit Card Practices
Woman sued over online review: 3 tips to avoid a lawsuit
5-step guide to solving problems on Twitter
Wal-Mart to pay $40 million to settle labor lawsuit in Massachusetts
Want better service? Just complain on Twitter
Woman sued for Twitter complaint about landlord
A chagrined United Airlines relents and won't charge for meals after all
Use an elevator pitch to resolve consumer complaints
Complain to get free food!
Consumer Complaints: If you want to stop paying us, you have to pay us
Sears won't issue refund for TV paid for but never delivered
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The Republican tax bill contains a sneaky break for private jet owners
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