Broken electronics get new life at Pueblo uBreakiFix store

Are shards of glass poking your digits because your smartphone screen is cracked and it's too expensive to splurge for a new model?

Is your personal laptop sluggish? Do you have an ancient printer gathering dust in your closet?

If so, the staff at the new and only uBreakiFix franchise in Pueblo likely can help.

The tech repair provider, located at 1835 S. Pueblo Blvd., has four employees who can fix pretty much anything with a power button — including most consumer electronics such as smartphones, tablets, computers and game consoles — even smart speakers and drones. The business also accepts broken electronics for recycling free of charge.

Other services include virus removal, data backup and transfer, tune-ups for sluggish devices or preventative care like cleaning. The business is locally owned by first-time franchisees Kirsten Garrett, David Garrett and Judy DeVincentis.

Katie Gale works on an iPad screen replacement at uBreakiFix on Wednesday, October 18, 2023.
Katie Gale works on an iPad screen replacement at uBreakiFix on Wednesday, October 18, 2023.

Knowing customers don't like to be without their vital phones and computers, quick service is a major goal.

"You can generally expect to get a screen replacement or battery repair within two hours," said Manager Ethan Hulse, while more complicated repairs can often be handled the same day the device is dropped off.

Hulse said customers are welcome any time during open hours to drop off old mobile phones, laptops, computers or printers for recycling. Televisions 65 inches or smaller in size also are accepted for recycling free of charge, he said.

"As long as there is no lead acid battery in it, we can accept it," Hulse said. "We will even give you a $5 to $10 coupon for repair work when you drop off your recycling items."

uBreakiFix manager Ethan Hulse makes repairs to an iPad Pro on Wednesday, October 18, 2023.
uBreakiFix manager Ethan Hulse makes repairs to an iPad Pro on Wednesday, October 18, 2023.

“We are thrilled to offer tech repairs to our community here in Pueblo,” Kirsten Garrett, co-owner said. “David, Judy and I embarked on this entrepreneurial journey out of a desire to help people, and it’s an honor to provide a place for people to trust us with some of their most prized possessions.”

The uBreakiFix store is a Samsung-authorized repair provider, so staff can offer authorized repairs on all Galaxy smartphone models. The store's certified repair experts use genuine Samsung parts, tools and testing to ensure everything works properly after the device has been repaired, including water resistance features.

The store staff also provide authorized repair services for Google Pixel smartphones and have access to Apple genuine parts, tools and manuals as part of Apple’s Independent Repair Provider network.

Tech repair and maintenance services can help customers hold onto their devices longer before needing to replace them, which benefits both their wallets and the planet.

At uBreakiFix, staff offers free, no-obligation diagnostic exams on all gadgets, as well as a low-price guarantee and a one-year warranty on all repairs. Hours are 10 a.m. to 7 p.m. Monday through Saturday and in a few months, Sunday hours will be added from noon-5 p.m., Hulse said.

The new store brings the uBreakiFix by Asurion company’s retail footprint to more than 700 locations across the country.

To book a repair appointment, visit ubreakifix.com/locations/pueblo or call 719-569-7933.

Ethan Hulse resolders a charge chip for an iPad at uBreakiFix on Wednesday, October 18, 2023.
Ethan Hulse resolders a charge chip for an iPad at uBreakiFix on Wednesday, October 18, 2023.

More recycling news: The thrift that keeps on giving: Pueblo thrift store uses sales to fund food distributions

Chieftain reporter Tracy Harmon covers business news. She can be reached by email at tharmon@chieftain.com or via X, formerlyTwitter, at twitter.com/tracywumps. Support local news, subscribe to The Pueblo Chieftain at subscribe.chieftain.com.

This article originally appeared on The Pueblo Chieftain: Broken electronics get new life at Pueblo uBreakiFix store

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