Uber freezes 240 Mexico accounts after flagging a possible coronavirus case

  • Uber suspended the accounts of 240 Mexican users in an attempt to stop the coronavirus spreading.
  • According to Uber Mexico's Twitter account, the suspended users had ridden with two drivers who came into contact with a possible coronavirus case.
  • Numerous major tech companies have placed restrictions on their employees' travel in recent weeks as the virus has spread within mainland China and beyond.
  • Business Insider has approached Uber for comment.
  • Visit Business Insider's homepage for more stories.

Uber is freezing the accounts of 240 users in Mexico as a precaution after flagging that two drivers made journeys with a passenger who was identified as being "a possible carrier of the coronavirus."

"On Friday 31st January, we were handed a notice by public health services in the City of Mexico after requesting information with respect to a user identified by them as being a possible carrier of the coronavirus," according to a statement posted on Uber Mexico's Twitter account in Spanish. 

"In accordance with our protocols and as a precaution, we've proceeded to send information to these drivers and to the 240 users regarding the temporary deactivation of their accounts," the statement said. 

Related: China coronavirus outbreak spreads across regions

13 PHOTOS
China coronavirus outbreak spreads across regions
See Gallery
China coronavirus outbreak spreads across regions
A traveler wears a face mask as he sits in a waiting room at the Beijing West Railway Station in Beijing, Tuesday, Jan. 21, 2020. A fourth person has died in an outbreak of a new coronavirus in China, authorities said Tuesday, as more places stepped up medical screening of travelers from the country as it enters its busiest travel period. (AP Photo/Mark Schiefelbein)
A girl wearing a face mask sits among suitcases at Hong Kong International Airport in Hong Kong, Tuesday, Jan. 21, 2020. Face masks sold out and temperature checks at airports and train stations became the new norm as China strove Tuesday to control the outbreak of a new coronavirus that has reached four other countries and territories and threatens to spread further during the Lunar New Year travel rush. (AP Photo/Ng Han Guan)
Travelers wearing face masks gather at Hong Kong International Airport in Hong Kong, Tuesday, Jan. 21, 2020. Face masks sold out and temperature checks at airports and train stations became the new norm as China strove Tuesday to control the outbreak of a new coronavirus that has reached four other countries and territories and threatens to spread further during the Lunar New Year travel rush. (AP Photo/Ng Han Guan)
Staff in biohazard suits hold a metal stretcher by the in-patient department of Wuhan Medical Treatment Center, where some infected with a novel coronavirus are being treated, in Wuhan, China, Tuesday, Jan. 21, 2020. Heightened precautions were being taken in China and elsewhere Tuesday as governments strove to control the outbreak of the coronavirus, which threatens to grow during the Lunar New Year travel rush. (AP Photo/Dake Kang)
Peatones con máscaras de protección en una zona comercial de Tokio, el jueves 16 de enero de 2020. (AP Foto/Eugene Hoshiko)
Health workers wear protective gear Wednesday, Aug. 27, 2003, in Ward E3 of the Alice Ho Miu Ling Nethersole Hospital in Hong Kong's New Territories, where 24 patients were quarantined after seven of its health workers developed flu-like symptoms, although none have tested positive for SARS. According to a hospital spokesperson five nurses and two health care assistants working in the hospital's Ward E3 developed symptoms such as coughs, sore throats and fevers on Friday. Hong Kong's health chief, Dr.Yeoh Eng-kiong, said that preliminary test results showed patients' samples did not contain coronavirus that causes SARS and researchers are trying to identify the cause of the illness. (AP Photo/Anat Givon)
WUHAN, CHINA - JANUARY 21 2020: Workers monitor screens for fever signs on passengers detected by infrared detectors at Hankou Railway Station in Wuhan in central China's Hubei province Tuesday, Jan. 21, 2020. A new type of coronavirus has infected hundreds of people in the city.- PHOTOGRAPH BY Feature China / Barcroft Media (Photo credit should read Feature China / Barcroft Media via Getty Images)
WUHAN, CHINA - JANUARY 21 2020: Passengers wearing protective masks walk inside Hankou Railway Station in Wuhan in central China's Hubei province Tuesday, Jan. 21, 2020. A new type of coronavirus has infected hundreds of people in the city.- PHOTOGRAPH BY Feature China / Barcroft Media (Photo credit should read Feature China / Barcroft Media via Getty Images)
WUHAN, CHINA - JANUARY 21 2020: Passengers wearing protective masks walk outside Hankou Railway Station in Wuhan in central China's Hubei province Tuesday, Jan. 21, 2020. A new type of coronavirus has infected hundreds of people in the city.- PHOTOGRAPH BY Feature China / Barcroft Media (Photo credit should read Feature China / Barcroft Media via Getty Images)
WUHAN, CHINA - JANUARY 21 2020: Passengers wearing protective masks walk inside Hankou Railway Station in Wuhan in central China's Hubei province Tuesday, Jan. 21, 2020. A new type of coronavirus has infected hundreds of people in the city.- PHOTOGRAPH BY Feature China / Barcroft Media (Photo credit should read Feature China / Barcroft Media via Getty Images)
BEIJING, CHINA - JANUARY 21: Chinese travellers wear protective masks as they arrive to board trains at Beijing Railway station before the annual Spring Festival on January 21, 2020 in Beijing, China. The number of cases of a deadly new coronavirus rose to nearly 300 in mainland China Tuesday as health officials stepped up efforts to contain the spread of the pneumonia-like disease which medicals experts confirmed can be passed from human to human. The number of those who have died from the virus in China climbed to six on Tuesday and cases have been reported in other parts of Asia including in Thailand, Japan, Taiwan and South Korea. (Photo by Kevin Frayer/Getty Images)
YICHANG, CHINA - JANUARY 21 2020: Travelers wearing protective masks walk outside a railway station in Yichang in central China's Hubei province Tuesday, Jan. 21, 2020. China has stepped up the measures to control the spread of the new coronavirus that has infected hundreds of people in China.- PHOTOGRAPH BY Feature China / Barcroft Media (Photo credit should read Feature China / Barcroft Media via Getty Images)
BEIJING, CHINA - JANUARY 21: A Chinese girl wears a protective mask as her mother pushes her on a suitcase to board a train at Beijing Railway station before the annual Spring Festival on January 21, 2020 in Beijing, China. The number of cases of a deadly new coronavirus rose to nearly 300 in mainland China Tuesday as health officials stepped up efforts to contain the spread of the pneumonia-like disease which medicals experts confirmed can be passed from human to human. The number of those who have died from the virus in China climbed to six on Tuesday and cases have been reported in other parts of Asia including in Thailand, Japan, Taiwan and South Korea. (Photo by Kevin Frayer/Getty Images)
HIDE CAPTION
SHOW CAPTION
of
SEE ALL
BACK TO SLIDE

Uber's statement came as a reply to a user who posted on Twitter a notification of the suspension of their account. 

"We received information from Mexico's public health service provider regarding a user of the app who had previously used the same vehicle as you, and who has a possible diagnosis of coronavirus," a message from Uber to a user named Norma said in Spanish. "For the time being, your account can't be used to make journeys."

To date, there have not been any confirmed cases of the deadly virus in Mexico. Uber isn't the only major tech company to have acted in the wake of the coronavirus.

Last week, Facebook pledged to limit and remove misinformation about the Wuhan coronavirus shared on its platform, while also informing users if something they share is false.

The social media giant has confirmed to Business Insider that it had halted all non-essential travel to China by its staff, while its employees based in China were also directed to work from home, Bloomberg wrote last week.

Facebook, Google, Amazon, and Apple have all placed sharp restrictions on their own employees' travel to mainland China.

Since it first emerged in late December in the central Chinese city of Wuhan, the coronavirus has spread rapidly within mainland China.

To date, there have been 17,000 confirmed coronavirus cases and 361 deaths in China, while there have also been 150 confirmed coronavirus cases outside China, with one person dying in the Philippines.

Business Insider has approached Uber for comment.

NOW WATCH: Watch Elon Musk unveil his latest plan for conquering Mars

See Also:

SEE ALSO: Facebook confirms it's restricting employees' travel to China amid coronavirus concerns

Read Full Story