Disney employee punched in face by park guest angry over FastPass at Tower of Terror

It's a brawl world, after all.

Disney World's iconic Hollywood Tower of Terror ride rose to a new level of horror earlier this month when a park guest's qualm escalated into a physical altercation.

The visitor, a 23-year-old woman from Chicago, and her family allegedly became angry upon learning their FastPasses — special tickets given out in limited quantities each day that allow recipients to cut the line on designated rides — were not valid at the popular attraction during their July 13 visit.

When a 23-year-old Disney worker offered to help the group with their FastPasses, they only became more incensed, leading the employee to call for a supervisor, the Orlando Sentinel reports. 

The Chicago woman then began pushing random buttons on the ride podium, which employees say could have affected ride safety, according to a police report.

The Disney employee asked the woman to stop and eventually pushed her hand away, which the tourist retaliated against by punching the worker in the face.

The group then continued yelling profanities at the employee before leaving the area of the ride. Security was able to track them down, and the Chicago woman was issued a lifetime ban from the park.

"We don't tolerate unsafe behavior," a Disney spokeswoman told the Orlando Sentinel.

The employee involved suffered a swollen eye but declined to press charges against the attacker.

Earlier this month, California authorities investigated after a violent brawl broke out at California's Disneyland Park in Mickey's Toontown, an area of the theme park catering to younger visitors.

Footage of the fight, which went viral on YouTube, showed a group of parkgoers from the same family throwing punches at one another as stunned bystanders, some with children in strollers, looked on in horror.

Other adult parkgoers and Disney employees were eventually able to break up the melee before Anaheim police arrived on the scene. 

RELATED: New things to do at Disney in 2019: 

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11 new things to do at Disney in 2019
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11 new things to do at Disney in 2019

Mickey and Minnie's Surprise Celebration

Open: January 18, 2019 through September 30, 2019

Join Disney's Mickey and Minnie for new surprises in the Magic Kingdom. Sign the Celebration Guest Book and meet the duo (in their new party outfits!) for a picture inside the Town Square Theater. Then join them outside in front of the castle for their new Move It! Shake It! MousekeDance It! Street Party

The new outdoor dance parade features a new song called "It's a Good Time," and classic cast members like Donald Duck, Daisy Duck, Goofy, Chip 'n Dale and more. 

Choreographer Cindy Wilson told the Disney Parks Blog, “The ‘Move It! Shake It! MousekeDance It!’ Street Party is a throwback to the Mickey Mouse Club, with wonderful music that everybody’s going to want to get up and dance to, and it’s contemporary at the same time. I think when [the characters] all come off the floats, guests are going to want to just jump in.”

Check the entertainment schedule for run times. 

Hakuna Matata Time Dance Party

Open: January 2019

Disney is celebrating the 25th anniversary of "The Lion King" with a Hakuna Matata Time Dance Party hosted by Timon and Rafiki on Discovery Island in the Animal Kingdom.

The dance party includes music, characters and new photo ops every day from 11:30 a.m. to 5:30 p.m. 

Meet The Incredibles at Pixar Place

Open: January 2019 through September 30, 2019

At the start of 2019, Pixar Place at Disney's Hollywood Studios transformed into a Municiberg city block. The park features a party for Mr. Incredible, Mrs. Incredible and Frozone to honor their victories and a meet-and-greet with Edna Mode and her best creations. In addition, guests can look throughout Pixar Place for clues on where to find the youngest member of the Incredible family, Jack-Jack.

Lightning McQueen's Racing Academy

Opening: March 31, 2019

Lightning McQueen's Racing Academy is a new show using high tech screens. Guests (rookie racers) will learn the rules of the road from "Cars" star Lightning McQueen. There will also be a new character meet-and-greet with Cruz Ramirez.

Wonderful World of Animation

Opening: May 1, 2019

The Wonderful World of Animation is a new projection light show that will take place at Disney's Hollywood Studios. The show will take guests on a journey through more than 90 years of Disney and Pixar animations with favorites including "The Incredibles," "Coco," "Sleeping Beauty" and more. 

Space 220

Opening: 2019

Epcot is opening a new space-themed restaurant called Space 220. According to Disney Food Blog, the restaurant will showcase simulate space views while guests sit in a restaurant modeled after a space station. It will seat more than 350 guests, those of which will be "transported" to the restaurant by elevators covered in digital screens that will mock a trip to space.

A job posting seeking staff for the restaurant lists April 2019 as when applicants can join the cast, so we can assume this restaurant will be open by summer. 

Star Wars: Galaxy's Edge

Opening: Fall 2019

Both Disney World and Disneyland will be opening a Star Wars: Galaxy's Edge. The park is being made to look like the planet of Batuu, which is a remote outpost that was once a busy crossroads along the old sub-lightspeed trade routes and is now a safe haven for those avoiding the First Order. 

There will be two main attractions where guests can fly the Millennium Falcon and another that puts guests in a Star Destroyer in a battle between the First Order and the Resistance.

Other fun additions will include Luke Skywalker's blue milk, a marketplace and toys, apparel and characters like BB-8 and Chewbacca. 

See more on the park's progress here

Skyliner Gondola

Opening: Fall 2019

If you like taking the monorail into the parks, you'll want to check out the new Skyliner Gondolas. Similar to a lift you'd find at a ski resort, the gondolas will take guests through two parks, offering spectacular views. 

The Skyliner Gondola will connect Epcot and Disney's Hollywood Studios to four hotels: Disney’s Art of Animation ResortDisney’s Pop Century Resort and Disney’s Caribbean Beach Resort as well as a new resort coming in fall 2019, Disney’s Riviera Resort.

For more on the Skyliner Gondola system, see here

Disney's Riviera Resort

Opening: Fall 2019

The new Disney Riviera Resort hotel is inspired by the "grandeur of Europe." It will have transportation to the parks, a fitness center, a rooftop restaurant and wide range of room sizes.

The Riviera Pool, a family-friendly pool, will be decorated with stucco façades, a slide that winds around a column tower (pictured) and a kids interactive water play area that slightly mimics the public fountains of Europe. 

For adults seeking peace and quiet, there's a separate area called the Beau Soleil Pool. 

The Disney Riviera Resort is currently taking reservations for Dec. 16 - Dec. 31, 2019. 

Mickey & Minnie's Runaway Railway

Opening: 2019

While there's no set opening date yet for Mickey & Minnie's Runaway Railway, their first ride attraction, it's set to open sometime this year. The ride will begin with guests viewing a new cartoon short with the mice getting ready for a picnic As Mickey and Minnie are leaving, they drive alongside a train where they see that Goofy is the engineer and the ride takes off from there.

There isn't a whole lot of additional information, but according to the Disney Parks Blog, "Imagineers have been hard at work creating Mickey & Minnie’s Runaway Railway at Disney’s Hollywood Studios, using breakthrough technology to transform a two-dimensional cartoon into an amazing real-world experience."

Epcot Forever

Opening: Fall 2019

Epcot's famous IllumiNations: Reflections of Earth nighttime lights and fireworks show is sadly ending at the end of Summer 2019, but will be temporarily replaced with a show called Epcot Forever. The new show will feature classic Epcot tunes, combining music with fireworks, lighting, lasers and special effects kites. 

Then, keep an eye out, because in 2020 Disney is gearing up to replace Epcot Forever with a new nighttime show called A Celebration of Disney Music with floating set pieces, custom-LED panels, fountains, lights, fire and lasers.

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