U.S. Soccer employees slam organization for 'toxic' culture, 'terrible' leadership

While the United States women’s national team looks to win its second consecutive FIFA Women’s World Cup, there is some apparent turbulence among the U.S. Soccer organization back on American soil.

A report from the New York Times on Tuesday documents a series of negative reviews posted online by “more than a dozen” current and former employees of U.S. Soccer who don’t paint the company as a positive workplace environment. An array of grievances are mentioned in the reviews, including describing the company’s culture as “toxic,” and that morale among employees is “at an all-time low.”

After being tipped off to the reviews, many of which have been posted on a public networking site in recent months, the Times spoke with an array of U.S. Soccer employees who confirmed that the sentiments expressed in the reviews reflect what’s going on behind the scenes as the federation inches toward a vote for a new chief executive.

Dan Flynn, the CEO of U.S. Soccer since 2000, is set to retire this summer. He is the subject of much of the scorn. Jay Berhalter, the brother of men’s national team coach Gregg Berhalter and one of U.S. Soccer’s highest-ranking executives, is also prominently mentioned.

From the Times:

In the reviews, and in interviews with The Times, past and present U.S. Soccer staff members described grievances common to almost any company: too much work, too little pay, bosses who don’t listen. But in their open disdain for Flynn and Berhalter, the employees also paint the portrait of an organization — one still emerging from a broad restructuring sparked by the humiliation of missing the 2018 World Cup — that is dominated by a small group of long-serving executives, and infected by dissatisfaction and mistrust.

“Dream job, nightmare organization,” read one post added a week ago. “Intervention needed” was the title of another. “Terrible leadership” said a third.

Some current employees told the Times that the impending leadership changes were the impetus for the reviews. Jay Berhalter, the COO, is reportedly Flynn’s choice to take the reins as CEO. Some believe his promotion is inevitable.

From the Times:

More than a dozen internal and external candidates have been considered, but with little information leaking to the public, the perception has grown that the process is being managed to arrive at an arranged result that puts Jay Berhalter in charge. That is precisely why some inside U.S. Soccer say they have tried to raise an alarm.

“We all know that if the next CEO comes from within,” one wrote, “the toxic culture will never change.”

While the women’s national team has established itself as one of the top — if not the top — programs in the world, the U.S. men’s team has lagged far behind. Most recent, the U.S. men failed to qualify for the 2018 World Cup in Russia.

Meanwhile, the USWNT advanced to the Women’s World Cup quarterfinals with a 2-1 win over Spain in the Round of 16 on Monday. The U.S. will face France on Friday.

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USWNT highlights from the Women's World Cup
LYON, FRANCE - JULY 07: Sari Van Veenendaal of the Netherlands reaches for the ball as Rose Lavelle of the USA scores her team's second goal during the 2019 FIFA Women's World Cup France Final match between The United States of America and The Netherlands at Stade de Lyon on July 07, 2019 in Lyon, France. (Photo by Richard Heathcote - FIFA/FIFA via Getty Images)
LYON, FRANCE - JULY 07: Alex Morgan of the USA is fouled by Stefanie Van der Gragt of the Netherlands leading to a penalty during the 2019 FIFA Women's World Cup France Final match between The United States of America and The Netherlands at Stade de Lyon on July 07, 2019 in Lyon, France. (Photo by Maja Hitij/Getty Images)
LYON, FRANCE - JULY 07: Megan Rapinoe of the USA celebrates with teammate Alex Morgan after scoring her team's first goal during the 2019 FIFA Women's World Cup France Final match between The United States of America and The Netherlands at Stade de Lyon on July 07, 2019 in Lyon, France. (Photo by Alex Caparros - FIFA/FIFA via Getty Images)
LYON, FRANCE - JULY 07: Megan Rapinoe of the USA celebrates with teammates after scoring her team's first goal during the 2019 FIFA Women's World Cup France Final match between The United State of America and The Netherlands at Stade de Lyon on July 07, 2019 in Lyon, France. (Photo by Naomi Baker - FIFA/FIFA via Getty Images)
United States' Alex Morgan, left, competes for the ball against France's Elise Bussaglia during the Women's World Cup quarterfinal soccer match between France and the United States at the Parc des Princes, in Paris, Friday, June 28, 2019. (AP Photo/Francisco Seco)
United States goalkeeper Alyssa Naeher (1) deflects the ball away from France's Valerie Gauvin during the Women's World Cup quarterfinal soccer match between France and the United States at the Parc des Princes, in Paris, Friday, June 28, 2019. (AP Photo/Francisco Seco)
United States' Megan Rapinoe celebrates after scoring her side's second goal during the Women's World Cup quarterfinal soccer match between France and the United States at the Parc des Princes, in Paris, Friday, June 28, 2019. (AP Photo/Francisco Seco)
Players of England celebrate after winning the Women's World Cup quarterfinal soccer match between Norway and England at the Oceane stadium in Le Havre, France, Thursday, June 27, 2019. (AP Photo/Francisco Seco)
United States' Kelley O Hara leaps over Sweden's Kosovare Asllani during the Women's World Cup Group F soccer match between Sweden and the United States at Stade Océane, in Le Havre, France, Thursday, June 20, 2019. (AP Photo/Alessandra Tarantino)
PARIS, FRANCE - JUNE 16: Julie Ertz of USA #8 celebrates her goal with Mallory Pugh, Lindsey Horan, Morgan Brian during the 2019 FIFA Women's World Cup France group F match between USA and Chile at Parc des Princes stadium on June 16, 2019 in Paris, France. (Photo by Jean Catuffe/Getty Images)
LE HAVRE, FRANCE - JUNE 20: Lindsey Horan of the USA scores her team's first goal the 2019 FIFA Women's World Cup France group F match between Sweden and USA at Stade Oceane on June 20, 2019 in Le Havre, France. (Photo by Alex Grimm/Getty Images)
United States' Carli Lloyd, center, celebrates with teammates after scoring their side's third goal during the Women's World Cup Group F soccer match between United States and Chile at Parc des Princes in Paris, France, Sunday, June 16, 2019. (AP Photo/Alessandra Tarantino)
Chile goalkeeper Claudia Endler lunges for the ball to make a safe during the Women's World Cup Group F soccer match between United States and Chile at Parc des Princes in Paris, France, Sunday, June 16, 2019. US won 3-0. (AP Photo/Alessandra Tarantino)
United States' Carli Lloyd celebrates after scoring the opening goal during the Women's World Cup Group F soccer match between the United States and Chile at the Parc des Princes in Paris, Sunday, June 16, 2019. (AP Photo/Thibault Camus)
United States' Carli Lloyd, left, celebrates with teammates after scoring the opening goal during the Women's World Cup Group F soccer match between United States and Chile at Parc des Princes in Paris, France, Sunday, June 16, 2019. Lloyd scored twice in US' 3-0 victory. (AP Photo/Alessandra Tarantino)
United States' Megan Rapinoe, right, congratulates teammate Alex Morgan after scoring her fifth goal during the Women's World Cup Group F soccer match between the United States and Thailand at the Stade Auguste-Delaune in Reims, France, Tuesday, June 11, 2019. (AP Photo/Francois Mori)
United States' Alex Morgan, centre, scores her team's fifth goal during the Women's World Cup Group F soccer match between the United States and Thailand at the Stade Auguste-Delaune in Reims, France, Tuesday, June 11, 2019. (AP Photo/Francois Mori)
REIMS, FRANCE - JUNE 11: Mallory Pugh of USA shots to goal during the 2019 FIFA Women's World Cup France group F match between USA and Thailand at Stade Auguste Delaune on June 11, 2019 in Reims, France. (Photo by Quality Sport Images/Getty Images)
REIMS, FRANCE - JUNE 11: Megan Rapinoe of United States of America celebrates with the supporters after the 2019 FIFA Women's World Cup France group F match between USA and Thailand at Stade Auguste Delaune on June 11, 2019 in Reims, France. (Photo by TF-Images/Getty Images)
REIMS, FRANCE - JUNE 11: Mallory Pugh of the USA celebrates after scoring her team's eleventh goal during the 2019 FIFA Women's World Cup France group F match between USA and Thailand at Stade Auguste Delaune on June 11, 2019 in Reims, France. (Photo by Cathrin Mueller - FIFA/FIFA via Getty Images)
REIMS, FRANCE - JUNE 11: Final score on the scoreboard after the 2019 FIFA Women's World Cup France group F match between USA and Thailand at Stade Auguste Delaune on June 11, 2019 in Reims, France. (Photo by TF-Images/Getty Images)
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