Philadelphia Starbucks manger explains her side of the story

Starbucks has been dragged through the mud on social media the last few days since footage of two Black men being arrested for “sitting while Black” galvanized the public.

As the #BoycottStarbucks hashtag started to trend and local Philadelphia activists began to organize at the 1801 Spruce Street location where the incident took place, news broke on Philly.com, that the manager in question had left the company in what a company spokeswoman called a “mutual” decision.

Well now it seems we can get a glimpse of this story from the side of the manager in question and finally find out what she was thinking in the moments leading up to that now infamous call to the police.

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In an article shared by Apple.news journalist Christopher Norris shares what he learned when he showed up to the coffee shop on Saturday to confront the manager directly.

RELATED: Protests surrounding Starbucks controversy

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Protests in Philly Starbucks after 2 black men arrested
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Protests in Philly Starbucks after 2 black men arrested
PHILADELPHIA, PA - APRIL 15: Protestor Jack Willis, 26, (C) demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside a Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A group of people observe protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Soren Mcclay, 14, (C) demonstrates outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (R) addresses protestors and media in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors, mother and step-daughter, Donn T (L) and Soren Mcclay, 14, (R) demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Asa Khalif (L) addresses fellow demonstrators in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A group of people observe protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A protestor dressed as President Donald Trump demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A counter protestor yells at protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Michelle Brown, 50, (L) demonstrates outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Police monitor activity as protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Lance Williams, 37, (R) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) addresses media and protestors in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Jack Willis, 26, (C) demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) addresses protestors and media in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside a Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Nina Lyrispect Ball, 35, demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Asa Khalif (R) addresses Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
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According to Norris:

“Holly – who wouldn’t give me her last name nor share a business card for fear that it would spark online stalking, either by me or whomever I passed her information along to – has managed the 18th & Spruce Street location for a year. And, during that time, she has encountered many individuals who loiter in the café with no intentions of purchasing; at least one of those persons, she claims, chased her around the store after she asked them to leave.

According to Holly – who grew visibly flustered during my unrelenting questioning – a corporate policy germane exclusively to Center City Philadelphia locations prohibits excessive loitering. And if that policy is violated, then management has the discretion to ensure it’s enforced, even if it means calling the police.

Holly told me that she doesn’t inform the customers that she’ll be calling the police.

Holly refused to answer whether it was normal for Baristas or management to call police when the loitering policy is violated by customers.”

So basically, there you have it folks.

READ MORE: VIDEO: Black police commissioner supports cops after arrest of Black men at Starbucks

After having days to come up with a good excuse (and potentially rethink several of her life choices), all this woman provided as an explanation was essentially, “I’m just following protocol.”

Norris points out that during his visit he also ran into a Black college student named Lya who had been peacefully sitting in the venue on Saturday to execute her own one-person sit-in.

In the two hours she sat there, Lya says she was approached three times by staff and asked if she was going to order anything. Conversely, she noted that several other (presumably non-Black) patrons, who only received a complimentary cup of water, were left alone for doing the exact same things.

When asked to comment on this ongoing disparity in treatment, Holly was unable to give the writer a coherent response and then slinked away from answering any further questions.

Her silence speaks volumes.

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Arrest of two men at Starbucks sparks controversy
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Arrest of two men at Starbucks sparks controversy
We apologize to the two individuals and our customers for what took place at our Philadelphia store on Thursday. https://t.co/suUsytXHks
Starbucks apologizes after viral video shows black men being arrested at store despite no evidence of crime… https://t.co/gyFK2EqlNE
A witness to the Philadelphia Starbucks arrest said a manager did not ask the two men to leave before calling polic… https://t.co/XCvSOO33TJ
Two black men were arrested in Starbucks. Witnesses say they "didn't do anything" https://t.co/TuikJLiCZt https://t.co/SZUTNdd1wH
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The post Philadelphia Starbucks manger explains her side of the story appeared first on theGrio.

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