FBI got tip on Florida shooter Nikolas Cruz in January, but didn’t 'follow protocols'

PARKLAND, Fla. — Less than six weeks before Nikolas Cruz committed one of the deadliest school shootings in American history, someone who knew him called an FBI tip line to complain about him, the agency revealed on Friday.

But no one followed up.

Cruz allegedly fatally shot 17 people and injured many more in a Wednesday attack on his former school, Marjory Stoneman Douglas High School in Parkland, Florida.


More on the Florida shooting

17 PHOTOS
Victims of the Marjory Stoneman Douglas High School shooting
See Gallery
Victims of the Marjory Stoneman Douglas High School shooting

Scott Beige - Geography Teacher

Photo Credit: Courtesy of Elizabeth James Watt​​​​​​​

Chris Hixon - athletic director

Photo Credit: Marjory Stoneman Douglas High School

15-year-old Alyssa Alhadeff

Photo Credit: Florida Youth Soccer Association

14-year-old Alex Schachter

Photo Credit : Getty 

14-year-old Cara Loughran

Photo Credit: Facebook

17-year-old Helena Ramsey

Photo Credit: Facebook

14-year-old Alaina Petty

Photo Credit: Facebook

14-year-old Gina Montalto

Photo Credit: Facebook

15-year-old Peter Wang
18-year-old Meadow Pollack (left)

Student Jaime Guttenberg

Photo Credit: Facebook 

Student Martin Duque

Photo Credit: Martin Duque/GoFundMe

17-year-old student Nick Dworet

Photo Credit: Instagram 

Football coach Aaron Feis.

Photo Credit: MSDfootball.com

16-year-old student Carmen Schentrup

Student Joaquin Oliver

Photo Credit: Facebook

Student Luke Hoyer

Photo Credit: Facebook 

HIDE CAPTION
SHOW CAPTION
of
SEE ALL
BACK TO SLIDE

In a statement, the FBI said "a person close to" Cruz called the agency's public tip line on Jan. 5 and left information on Cruz's "gun ownership, desire to kill people, erratic behavior, and disturbing social media posts, as well as the potential of him conducting a school shooting."

The tip should have been "assessed as a potential threat to life" and forwarded to the bureau's Miami field office for investigation. "We have determined that these protocols were not followed," the agency said.

FBI Director Christopher Wray said in that statement that the bureau is trying to figure out how the mistake occurred, particularly because the bureau asks the public to "be vigilant" against threats and share them with authorities.

He also acknowledged the suffering the revelation will cause victims, survivors and their families.

“We have spoken with victims and families, and deeply regret the additional pain this causes all those affected by this horrific tragedy," Wray said.

Chris Grady, a 19-year-old senior who survived the shooting, said the victims "might be alive today if they had done their job."

“Our government is failing us,” Grady said. “They need to do their freaking jobs. I’m sorry, but this is so infuriating.” 

Ryan Servaites, a 15-year-old freshman who was trapped in the school auditorium when the shooting started, said, “It makes everybody here really, really angry that the FBI didn’t follow the proper protocols. This should never have happened.”

Since the shooting, students and teachers and former neighbors have described a troubled, recently orphaned young man fascinated with guns and killing animals with a history of "disturbing" social media posts and who had been expelled from Douglas for fighting and carrying bullets in his backpack.

49 PHOTOS
Shooting at Marjory Stoneman Douglas High School in Florida
See Gallery
Shooting at Marjory Stoneman Douglas High School in Florida
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
PARKLAND, FL - FEBRUARY 14: People wait for loved ones as they are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students leave Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Eva Claire HAMBACH (Photo credit should read EVA CLAIRE HAMBACH/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students are released from a lockdown outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
Medical personnel tend to a victim outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
Medical personnel tend to a victim outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
Police and security vehicles are seen at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve SANDBERG / The erroneous mention[s] appearing in the metadata of this photo by Michele Eve SANDBERG has been modified in AFP systems in the following manner: [Byline: Michele Eve SANDBERG] instead of [Eva Hambach]. Please immediately remove the erroneous mention from all your online services and delete it from your servers. If you have been authorized by AFP to distribute it to third parties, please ensure that the same actions are carried out by them. Failure to promptly comply with these instructions will entail liability on your part for any continued or post notification usage. Therefore we thank you very much for all your attention and prompt action. We are sorry for the inconvenience this notification may cause and remain at your disposal for any further information you may require. (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Students react following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: The Marjory Stoneman Douglas High School is seen after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Security speak with people near Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michelle Eve SANDBERG (Photo credit should read MICHELLE EVE SANDBERG/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students gather following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami, February 14, 2018 . A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
A student wears a Valentine's pin as she leaves Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: Fire Rescue personnel work the scene at the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Police and fire rescue vehicles converge on Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
MAJORY STONEMAN DOUGLAS HIGH SCHOOL, PARKLAND, FLORIDA - OCTOBER 31, 2017: Marjory Stoneman Douglas High School in Parkland, Broward County, Florida. (Photo DigitalGlobe via Getty Images)
Students leave Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Parents confer with security following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami, February 14, 2018 . A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Police officers ride in the back of a pick up truck with a victim outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
A law enforcement officer directs traffic outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
A young woman who just walked out from the direction of the high school, who refused to give her name, gets a hug as she reaches the overpass at Coral Springs Drive and the Sawgrass Expressway just south of the campus of Marjorie Stonemason Douglas High School where a shooting occurred on Wednesday, Feb. 14, 2018 in Parkland, Fla. (Amy Beth Bennett/Sun Sentinel/TNS via Getty Images)
A student reacts as she talks to a television reporter at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
SWAT vehicles converge on Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
Students react at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
People react at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018 following a school shooting. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students are released from a lockdown outside of Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students are evacuated by police out of Stoneman Douglas High School in Parkland, Fla., after a shooting on Wednesday, Feb. 14, 2018. (Mike Stocker/Sun Sentinel/TNS via Getty Images)
PARKLAND, FL - FEBRUARY 14: People are brought out of the Marjory Stoneman Douglas High School after a shooting at the school that reportedly killed and injured multiple people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
Students react following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Students react following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Students react following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018. A gunman opened fire at the Florida high school, an incident that officials said caused 'numerous fatalities' and left terrified students huddled in their classrooms, texting friends and family for help. The Broward County Sheriff's Office said a suspect was in custody. / AFP PHOTO / Michele Eve Sandberg (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Students are brought across Coral Springs Drive from the campus of Stoneman Douglas High School in Parkland, Fla., after a shooting on Wednesday, Feb. 14, 2018. (Amy Beth Bennett/Sun Sentinel/TNS via Getty Images)
Waiting for word from students at Coral Springs Drive and the Sawgrass Expressway just south of the campus of Stoneman Douglas High School in Parkland, Fla., after a shooting on Wednesday, Feb. 14, 2018. (Amy Beth Bennett/Sun Sentinel/TNS via Getty Images)
SWAT vehicles converge on Stoneman Douglas High School in Parkland, Fla. after reports of an active shooter on Wednesday, Feb. 14, 2018. (John McCall/Sun Sentinel/TNS via Getty Images)
Waiting for word from students at Coral Springs Drive and the Sawgrass Expressway just south of the campus of Stoneman Douglas High School in Parkland, Fla., after a shooting on Wednesday, Feb. 14, 2018. (Amy Beth Bennett/Sun Sentinel/TNS via Getty Images)
Trauma surgeon Dr. Igor Nichiporenko (C) and director for emergency medicine Dr. Evan Boyar (R) address the media outside the Broward Health Emergency facility where victims were taken following a shooting at Marjory Stoneman Douglas High School in Parkland, Florida, a city about 50 miles (80 kilometers) north of Miami on February 14, 2018. Seventeen people were killed when a 19-year-old former student opened fire with a semi-automatic rifle at the Florida high school, the local sheriff said, calling the scene 'horrific.' Broward County Sheriff Steve Israel said the victims were a mix of students and adults, though he could not confirm if the adults were teachers. / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Waiting for word from students at Coral Springs Drive and the Sawgrass Expressway just south of the campus of Stoneman Douglas High School in Parkland, Fla., after a shooting on Wednesday, Feb. 14, 2018. (Amy Beth Bennett/Sun Sentinel/TNS via Getty Images)
Florida Governor Rick Scott (4th-L) visits Marjory Stoneman Douglas High School following a shooting that killed 17 people on February 14, 2018 in Parkland, Florida. A former student armed with an AR-15 rifle opened fire at a Florida high school, killing at least 17 people, officials said, in a harrowing shooting spree that saw terrified students hiding in closets and under desks as they texted for help. Broward County Sheriff Scott Israel identified the gunman as Nikolas Cruz, 19, a former student at Marjory Stoneman Douglas High School in Parkland who had been expelled for 'disciplinary reasons.' / AFP PHOTO / Gaston De Cardenas (Photo credit should read GASTON DE CARDENAS/AFP/Getty Images)
BROWARD, UNITED STATES - FEBRUARY 14: Students meet their families following a school shooting at Marjory Stoneman Douglas High School in Broward, Florida on February 14, 2018. At least 17 people were killed Wednesday when a lone gunman opened fire on a Florida high school, according to police. The victims are a mix of students and adults, officials said. (Photo by Carlos Miller/Anadolu Agency/Getty Images)
Police vehicles block the road to Marjory Stoneman Douglas High School in Parkland, Florida, following a shooting that killed 17 people on February 14, 2018 in Parkland, Florida. A former student armed with an AR-15 rifle opened fire at a Florida high school, killing at least 17 people, officials said, in a harrowing shooting spree that saw terrified students hiding in closets and under desks as they texted for help. Broward County Sheriff Scott Israel identified the gunman as Nikolas Cruz, 19, a former student at Marjory Stoneman Douglas High School in Parkland who had been expelled for 'disciplinary reasons.' / AFP PHOTO / Gaston De Cardenas (Photo credit should read GASTON DE CARDENAS/AFP/Getty Images)
PARKLAND, FL - FEBRUARY 14: Nathanael Clark (L) and his father, John Clark, speak to the media after Nathanael escaped the shooting at Marjory Stoneman Douglas High School that killed 17 people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
PARKLAND, FL - FEBRUARY 14: Sarah Crescitelli leans on her mother, Stacy Crescitelli (L) after she escaped the shooting at Marjory Stoneman Douglas High School that killed 17 people on February 14, 2018 in Parkland, Florida. Numerous law enforcement officials continue to investigate the scene. (Photo by Joe Raedle/Getty Images)
The location where suspect Nikolas Cruz was caught by police at a townhouse in Pelican Pointe at Wyndham Lakes in Coral Cables, Florida following the deadly shooting at Marjory Stoneman Douglas High School in Parkland, Florida on Febreuary 14, 2018. A former student armed with an AR-15 rifle opened fire at a Florida high school, killing at least 17 people, officials said, in a harrowing shooting spree that saw terrified students hiding in closets and under desks as they texted for help. Broward County Sheriff Scott Israel identified the gunman as Nikolas Cruz, 19, a former student at Marjory Stoneman Douglas High School in Parkland who had been expelled for 'disciplinary reasons.' / AFP PHOTO / Michele Eve SANDBERG (Photo credit should read MICHELE EVE SANDBERG/AFP/Getty Images)
Parents meet at the Fort Lauderdale Marriott Coral Springs Hotel to pick up their children following a mass shooting at nearby Marjory Stoneman Douglas High School in Parkland, Fla., on Wednesday, Feb. 14, 2018. (Jim Rassol/Sun Sentinel/TNS via Getty Images)
Parents meet at the Fort Lauderdale Marriott Coral Springs Hotel to pick up their children following a mass shooting at nearby Marjory Stoneman Douglas High School in Parkland, Fla., on Wednesday, Feb. 14, 2018. (Jim Rassol/Sun Sentinel/TNS via Getty Images)
HIDE CAPTION
SHOW CAPTION
of
SEE ALL
BACK TO SLIDE

And a YouTube user in Mississippi came forward to say that he reported to the FBI a comment left on one of his videos by a person who called himself "nikolas cruz" who wrote, "Im going to be a professional school shooter."

The FBI responded to that September tip, interviewing the YouTube user the day after he reported the comment, but was not able to identify the person behind it, Robert Lasky, the special agent in charge of the Miami office, said Thursday.

There was no indication the gunman had an accomplice or accomplices, federal and local authorities told NBC News.

Corky Siemaszko reported from Parkland, Florida, Michael Kosnar from Washington and Jon Schuppe from New York.

Read Full Story

Sign up for Breaking News by AOL to get the latest breaking news alerts and updates delivered straight to your inbox.

Subscribe to our other newsletters

Emails may offer personalized content or ads. Learn more. You may unsubscribe any time.