Hawaii employee who triggered false missile alert won't cooperate with FCC

The state employee who accidentally broadcast a false missile alert across Hawaii won’t cooperate with federal investigators, a Federal Communications Commission official revealed Thursday.

During a Senate Commerce Committee hearing, Lisa Fowlkes of the FCC told lawmakers that the Hawaii employee at the center of the missile alert controversy has refused to cooperate with the FCC investigation.

On Jan. 13, an employee of the Hawaii Emergency Management Agency (HI-EMA) pushed the wrong button during a routine drill and triggered a statewide missile alert, causing panic and confusion across the state. 

Fowlkes, who is chief of the FCC’s public safety and homeland security bureau, said that while the FCC is “pleased with the level of cooperation” from HI-EMA’s leadership, they are disappointed with the employee who made the massive mistake.

“We are disappointed ... that one key employee, the person who transmitted the false alert, is refusing to cooperate with our investigation,” Fowlkes said. “We hope that person will reconsider.”

During the hearing, Fowlkes reiterated Hawaii Gov. David Ige’s explanation that the false missile alert was triggered by “simple human error,” but added that the state was also at fault for failing to have safeguards in place to prevent such a mistake.

RELATED: Social reactions to Hawaii's false alarm ballistic missile alert

Social reactions to Hawaii's false alarm ballistic missile alert
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Social reactions to Hawaii's false alarm ballistic missile alert

**Click through the following slides to see how people reacted to the false alarm ballistic missile alert in Hawaii**

(REUTERS/Hugh Gentry)

You need to know the story of KAL-007, a Korean airliner shot down in 1983, to understand why those 38 minutes in H… https://t.co/ZJibpcgoHH
This was my phone when I woke up just now. I'm in Honolulu, #Hawaii and my family is on the North Shore. They were… https://t.co/PNzlvH18sz
So sorry for all the people in Hawaii who went through that — we know someone who’s there with her family. Crying i… https://t.co/koYJPZemis
I woke up this morning in Hawaii with ten minutes to live. It was a false alarm, but a real psychic warning. If we… https://t.co/GuqRCIALgG
We often forget -- and shouldn't -- that Hawaii, though thousands of miles from the continental US, is very much pa… https://t.co/LIsXzrpzQl
Who is being fired for mistakenly sending out an emergency alert of an incoming ICBM headed towards Hawaii? What if… https://t.co/YRM3WoaV2N
Footage of children entering storm drains in Hawaii after the false incoming missile alert https://t.co/qttVDn7dXu via @NatsecPack
In a world where unstable leaders wield weapons of mass destruction, Hawaii is a wake up call. Nuclear buttons and… https://t.co/cE2bW3nLqJ
The missile launch warning also went out over TV in Hawaii. Note how it directly states “US PACOM has detected a mi… https://t.co/2pB9vnYHR3
Hawaii missile alerts were a false alarm, a human error. Thank God. A real threat: Trump is unstable and cavalier.… https://t.co/lsGimQNyd8
I really can’t imagine how terrifying those minutes must have been for the people of Hawaii this morning
legit thought I was about to die in hawaii. at a goddamned doubletree.
Hawaii's nuke alert button guy. https://t.co/27gYUGYKNa

The employee’s refusal to cooperate with federal officials is the latest drama to unfold in the aftermath of the false alarm.

While state officials alerted the public of the false alarm on social media and by reaching out to news stations, it took HI-EMA nearly 40 minutes to broadcast a statewide correction alert.

It was later revealed that the governor knew of the false alarm two minutes after it was triggered, but it took him 15 minutes to correct the mistake on Twitter because he didn’t know his own Twitter password.

“I have to confess that I don’t know my Twitter account log-ons and the passwords, so certainly that’s one of the changes that I’ve made,” Ige admitted on Tuesday. “I’ve been putting that on my phone so that we can access the social media directly.”

HI-EMA also sparked a round of confusion when officials distributed to media organizations different versions of an illustration that officials said depicted the agency’s alert system. Emergency officials later told HuffPost that both versions were created by two different employees without the other’s knowledge.

Fowlkes on Thursday called Hawaii’s missile alert mistake “absolutely unacceptable” and said the extended time it took to send a follow-up alert “compounded the problem.”

“Looking beyond the immediate consequences of the mistake, which are serious in and of themselves, this cry of wolf damaged the credibility of emergency alert messaging, which can be dangerous when a real emergency occurs,” said Fowlkes.

Both the FCC and Hawaii are conducting separate investigations into the mistake, while HI-EMA has temporarily stopped all testing of its emergency alert system.

Ige assigned National Guard Brig. Gen. Kenneth Hara to conduct a full review of the accident. Hara is tasked with providing the state with a plan to improve its emergency preparedness and nuclear missile response.

It is unclear if the state employee will face consequences for refusing to cooperate with the FCC. 

The FCC did not respond to HuffPost’s request for comment.

This article originally appeared on HuffPost.

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