Woman called 'weird freak' on receipt for ordering child-sized omelette for her child
An English family is furious after a woman was called a "weird freak" at a cafe.
The incident occurred after Steve Dempster's wife ordered a "child-sized omelette" for their 11-month-old child. She had wanted smaller portions as her baby was starting to eat different foods.
Dempster, whose wife has not been named in news reports, took to Facebook to express his outrage. In a now deleted post, he shared a photo of the receipt:
According to The Sun, Dempster explained the situation: After his wife ordered, "The girl at the till said why don't you just order a normal omelette and she explained that he wouldn't eat it all so could she just have a smaller portion."
His wife had apparently worked at the eatery, Weetons Cafe in North Yorkshire, England; if a customer wanted food off-menu, servers would merely have to put a note for the chef.
"At the time I think she was being served by the cafe manager who was training up a new member of staff, Dempster said. "They went to type the request in and my wife noticed that the other member of staff sniggered, so she asked for a copy of the receipt."
That's when the mother-of-one and her husband discovered the rude insult. She asked for a refund, but was not given an explanation for the comment when she asked for one.
"It's not like she's made some ridiculous demand," Dempster said, "not least to say she was really upset and asked them 'did I really deserve this treatment?'"
Demspter continued, "It's utterly shocking that the cafe manager thinks they can do that in front of another member of staff and not think the customer will ever see it."
Weetons General Manager Keren Shaw made a statement about the incident:
Unfortunately today one of our staff acted in an incredibly unprofessional way and we are extremely sorry. It is not the high level of service that we know our customers expect from us and which we expect from our staff. We have made a direct apology to the customer concerned and will be taking up the matter internally with the staff involved.
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