The holidays -- and the political climate -- tend to put people on edge. One JCPenney customer at a Louisville mall could not keep her aggression in, and went on a racist rant in the store.
Facebook user Renee Buckner recorded the woman, who targeted Spanish-speaking women, at Kentucky's Jefferson Mall and shared it:
"I had to get back on FB, to expose this racism in America/Louisville," Buckner wrote.
Buckner went on to give context: "This Hispanic lady was purchasing items and the transaction was almost complete, then her friend brings up some shirts to be added to her purchase instead of getting in line."
She continued, "And this lady went off..this wasn't the entire scene, people tried to let her know it was out of order, but she wasn't hearing that."
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The video went viral overnight; over 5 million people have watched.
Louisville Mayor Greg Fischer released a statement to local news soon after, condemning the woman's behavior. "I am sad and disappointed to see conduct like this, when one person so dehumanizes another human being," he said. "This is not who we are, and on behalf of our community, I apologize to the two women who were treated in such a horrible way."
Jefferson Mall officials, too, released a statement:
We are aware of the video posted online today from inside JCPenney. Jefferson Mall strives to create a comfortable and convenient experience for all of our guests and we absolutely do not condone this type of behavior. We will work with JCPenney to identify this woman and once identified, she will be permanently banned from Jefferson Mall, per our Behavioral Code of Conduct.
This is not the only store rant as of late. In November, a woman berated Michael's employees claiming she was discriminated against.