So, your Sam’s Club is closing: Here’s what to do about your membership

On Jan. 11, 2018, Sam’s Club shocked many Americans by closing 39 stores around the country. An additional 24 stores will close on Jan. 26. Many customers and employees of the Walmart-owned warehouse chain were taken aback as they approached the front doors, only to discover a “closed” sign. It left many people wondering what would happen to their membership. (Not sure if your Sam’s is affected? Here’s the full list).

Luckily, Sam’s Club has a money-back guarantee that states: “If at any time a member is unsatisfied with your Membership, let us know and we will cancel your membership and provide a refund of the amount paid for your current year Membership fee.”

25 PHOTOS
63 Sam's Club stores that are closing
See Gallery
63 Sam's Club stores that are closing

Arkansas

  • 8801 Old Seward Hwy, Anchorage, AK 99515

  • 1074 N Muldoon Rd, Anchorage, AK 99504

  • 48 College Rd, Fairbanks, AK 99701

(REUTERS/ Mike Cassese)

Alabama

  • 3900 Grants Mill Rd, Irondale, AL 35210

(REUTERS/Rick Wilking)

Arizona

  • 2425 E Florence Blvd, Casa Grande, AZ 85194
  • 5757 E State Route 69, Prescott Valley, AZ 86314
  • 1375 S Arizona Ave, Chandler, AZ 85286
  • 15255 N Northsight Blvd, Scottsdale, AZ 85260

(REUTERS/Rick Wilking)

California

  • 3360 El Camino Ave, Sacramento, CA 95821
  • 17835 Gale Ave, City of Industry, CA 91748
  • 12540 Beach Blvd, Stanton, CA 90680
  • 12920 Foothill Blvd, Sylmar, CA 91342

(REUTERS/Henry Romero)

Connecticut 

  • 69 Pavilions Dr, Manchester, CT 06042
  • 2 Boston Post Rd, Orange, CT 06477

(REUTERS/Rick Wilking)

Florida

  • 355 FL-436, Fern Park, FL 32730
  • 7233 N Seacrest Blvd, Lantana, FL 33462
  • 5135 S Dale Mabry Hwy, Tampa, FL 33611

(REUTERS/Rick Wilking)

Georgia

  • 2994 Turner Hill Rd, Lithonia, GA 30038

(REUTERS/Rick Wilking)

Illinois

  • 501 N Randall Rd, Batavia, IL 60510
  • 21430 S Cicero Ave, Matteson, IL 60443
  • 6600 44th Ave, Moline, IL 61265
  • 808 S Illinois Rte 59, Naperville, IL 60540
  • 900 S Barrington Rd, Streamwood, IL 60107
  • 1055 McHenry Rd, Wheeling, IL 60090
  • 460 S Weber Rd, Romeoville, IL 60446

(REUTERS/Rick Wilking)

Indiana

  • 3015 W 86th St, Indianapolis, IN 46268
  • 10859 E Washington St, Indianapolis, IN 46229
  • 4024 Elkhart Rd #1, Goshen, IN 46526

REUTERS/Sarah Conard)

Louisiana 

  • 9598 Cortana Pl, Baton Rouge, LA 70815

(REUTERS/Henry Romero)

Maryland

  • 9750 Reisterstown Rd, Owings Mills, MD 21117

(Photo by Zhang Peng/LightRocket via Getty Images)

Massachusetts 

  • 1 Tobias Boland Way, Worcester, MA 01607

(Photo by Zhang Peng/LightRocket via Getty Images)

Michigan

  • 340 E. Edgewood Boulevard, Lansing, MI 48911
  • 32625 Northwestern Hwy, Farmington Hills, MI 48334

(REUTERS/Sarah Conard)

Minnesota

  • 3745 Louisiana Ave S, St Louis Park, MN 55426
  • 2800 27th Ave S, Moorhead, MN 56560

(REUTERS/Jessica Rinaldi)

New Hampshire

  • 11 Batchelder Rd, Seabrook, NH 03874

(REUTERS/Rick Wilking)

New Jersey

  • 81 International Dr S, Budd Lake, NJ 07828
  • 1900 E Linden Ave, Linden, NJ 07036
  • 301 Nassau Park Boulevard, Princeton, NJ 08540

(REUTERS/Jessica Rinaldi)

New York

  • 2649 Erie Blvd E, Syracuse, NY 13224
  • 720 Fairmount Ave, Jamestown, NY 14701
  • 700 Elmridge Center Dr, Rochester, NY 14626
  • 1600 Marketplace Dr, Rochester, NY 14623

(REUTERS/Jessica Rinaldi)

North Carolina

  • 5085 Dawn Dr, Lumberton, NC 28360
  • 1101 Shiloh Glenn Dr, Morrisville, NC 27560

(REUTERS/Jessica Rinaldi)

Ohio

  • 4825 Marburg Ave, Cincinnati, OH 45209
  • 9570 Fields Ertel Rd, Loveland, OH 45140

(REUTERS/Jessica Rinaldi)

Puerto Rico

  • 1145 Carr 2, Bo Florida Afuera, Barceloneta, 00617, Puerto Rico
  • Carr 830, Bayamón, Puerto Rico, 00957
  • Carr 3 Km 82 Bo Junquitos, Humacao, 00741, Puerto Rico

(Qilai Shen/Bloomberg via Getty Images)

Tennessee 

  • 615 Old Hickory Blvd, Nashville, TN 37209
  • 1805 Getwell Rd, Memphis, TN 38111

(REUTERS/Jason Lee)

Texas

  • 1615 S Loop W, Houston, TX 77054
  • 13331 Westheimer Rd, Houston, TX 77077
  • 22296 Market Place Dr, New Caney, TX 77357
  • 12919 San Pedro Ave, San Antonio, TX 78216

(Photo by Zhang Peng/LightRocket via Getty Images)

Virginia

  • 741 E Little Creek Rd, Norfolk, VA 23518
  • 4571 S Laburnum Ave, Richmond, VA 23231

(Photo by Zhang Peng/LightRocket via Getty Images)

Washington

  • 901 S Grady Way, Renton, WA 98057
  • 1101 Outlet Collection Way, Auburn, WA 98001
  • 13550 Aurora Ave N, Seattle, WA 98133

(Qilai Shen/Bloomberg via Getty Images)

Wisconsin

  • 7050 Watts Rd, Madison, WI 53719
  • 1540 S 108th St, West Allis, WI 53214

(Photo by Zhang Peng/LightRocket via Getty Images)

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What steps should you take?

Cancel your membership and request a refund in any one of these three ways. Whatever option you choose, you must do so by March 31, 2018.

  1. Go to this page on the Sam’s Club website.
  2. Call Sam’s Club customer service at 888-746-7726.
  3. Visit any Sam’s Club location that is still in operation.

How will you get your refund?

Sam’s Club gives you three options:

  1. A free three-month membership extension that may be used at another location.
  2. An e-gift card, valid at both Sam’s Club and Walmart, which will be available within seven days. You may print the e-gift card and exchange it for the typical plastic type at a brick-and-mortar Sam’s Club or Walmart.
  3. A check, which will be mailed to you within six weeks.

What if you have a Sam’s Club gift card?

Fortunately, should you have a loaded Sam’s Club gift card, you are not out of luck. Just like e-gift cards mentioned above, Walmart stores also accept Sam’s Club gift cards.
 
If you’re wondering what will happen to the employees whose positions have been eliminated, Sam’s Club CEO John Furner said this: “We know this is difficult news for our associates and we are working to place as many of them as possible at nearby locations.”

RELATED: Wal-Mart stores through the years:

24 PHOTOS
Wal-Mart stores through the years
See Gallery
Wal-Mart stores through the years

Sam Walton's original store, Walton's Five and Dime, in Bentonville, Arkansas. 

(Photo by user Bobak via WikipediaCC BY-SA 2.5)

Family shopping at a Wal-Mart store. (Photo by Ralf-Finn Hestoft/Corbis via Getty Images)
MILFORD - JUNE 1: Shoppers checking out in a Walmart store on June 1, 1996 in Milford, PA. (Photo by Waring Abbott/Getty Images)
Daniel Deloria shops at Walmart in Oxnard with his family. A new ordinance proposed by Supervisor John Flynn would limit the number of food items at Walmart and Costco in Oxnard.. (Photo by Carlos Chavez/Los Angeles Times via Getty Images)
(Original Caption) Asda and Wal-Mart open their first 24 hour super store in Bristol.This follows one year after the US giant Wal-Mart's 6.7 billion pound takeover of Asda.The revamped US style store is 60% cheaper. (Photo by Alex Smailes/Sygma via Getty Images)
389833 01: (FILE PHOTO) This file photo dated May 25, 2001 shows customers entering and exiting a Wal-Mart store in Quincy, MA. Six women filed a lawsuit against the retail giant June 20, 2001, claiming that the employer routintely discriminates against its female workers. They are seeking class-action status on behalf of Wal-Mart''s 700,000 current and former female employees, which, if granted, would be the largest discrimination case of its kind in US history. (Photo by Darren McCollester/Getty Images)
Exterior of Walton's five and dime, a Walmart museum and tourist attraction site of Walton's first store near Walmart headquarters in Bentonville, Arkansas. (Photo by Brian Vander Brug/Los Angeles Times via Getty Images)
ROLLING MEADOWS, IL - JULY 26: A man leaves a Wal-Mart store July 28, 2003 in Rolling Meadows, Illinois. Wal-Mart said that sales in the month of July at its U.S. stores that were open at least one year could top expectations. Warm weather has helped turnaround slower retail sales following the cooler weather of May and June. (Photo by Tim Boyle/Getty Images)
Wal * Mart Supercenter Store front entrance and parking lot in Southeast USA (Photo by Visions of America/UIG via Getty Images)
Fairfax, UNITED STATES: (FILES) This 28 November, 2003, file image shows shoppers leaving the Wal-Mart store in Fairfax, Virgina. Wall Street shares traded higher Monday, with sentiment lifted by some merger and acquisition announcements and robust monthly sales from retail giant Wal-Mart. AFP PHOTO/FILES/Paul J. RICHARDS (Photo credit should read PAUL J. RICHARDS/AFP/Getty Images)
ST. CHARLES, IL - JUNE 23: A female Wal-Mart employee walks through a parking lot as she returns to work at a Wal-Mart store June 23, 2004 in St. Charles, Illinois. A federal judge has ruled that Wal-Mart may be sued for sex-discrimination, the suit will be the largest class-action civil rights case in U.S. history. (Photo by Tim Boyle/Getty Images)
CHINA - NOVEMBER 02: A cyclist passes by customers Tuesday November 2, 2004 outside a Wal-Mart Supercenter in Shenzhen, China. Wal-Mart Stores Inc., the world's largest retailer, said it plans to open as many as 15 new stores in China next year, expanding in the world's fastest-growing economy as the government lifts curbs on foreign store operators. (Photo by Dennis Owen/Bloomberg via Getty Images)
TRINIDAD, CO - MAY 15: Mountains loom over a Wal-Mart store May 15, 2005 in Trindidad, Colorado. Wal-Marts are now nearly ubiquitous on the American landscape, with over 3,000 stores coast-to-coast. With growth, Wal-Mart continues to weather criticism of low wages, anti-union policies as well as accusations that it has homogenized America's retail economy and driven traditional stores and shops out of business. (Photo by Chris Hondros/Getty Images)
MIAMI - NOVEMBER 25: People stand in front of a Walmart store before the doors open at 5am on the day known as 'Black Friday' November 25, 2005 in Miami, Florida. The day after Thanksgiving traditionally kicks off the Christmas shopping season in the U.S. (Photo by Carlo Allegri/Getty Images)
CHICAGO - SEPTEMBER 21: Wal-Mart employee Anna Hines walks through the parking lot of the soon-to-opened Wal-Mart September 21, 2006 in Chicago, Illinois. The controversial new Wal-Mart, Chicago's first, is set to open September 27, 2006 in the wake of a defeated Chicago wage law that would have set minimum 'living wage' requirements for big box stores. (Photo by Tim Boyle/Getty Images)
UNITED STATES - MAY 08: Shoppers leave a Wal-Mart store in Trevose, Pennsylvania, U.S., on Thursday, May 8, 2008. Wal-Mart Stores Inc., the world's largest retailer, posted first-quarter profit that rose more than analysts estimated after it cut prices on groceries and pharmacy items to lure consumers strained by higher food expenses and $3.70-a-gallon gasoline. (Photo by Mike Mergen/Bloomberg via Getty Images)
UNITED STATES - NOVEMBER 28: Shoppers crowd a Wal-Mart store in Oakland, California, U.S., on Friday, Nov. 28, 2008. U.S. retailers opened their doors at midnight and discounted merchandise as much as 70 percent on the day after Thanksgiving to entice customers during what may be the worst holiday shopping season in six years. (Photo by Chip Chipman/Bloomberg via Getty Images)
CHINA - JULY 16: The Wal-Mart Stores Inc. logo is seen outside a store in Beijing, China on Thursday, July 16, 2009. Wal-Mart announced today that it will sponsor the USA National Pavilion at the Shanghai World Expo in 2010. (Photo by Adam Dean/Bloomberg via Getty Images)
ROLLING MEADOWS, IL - JANUARY 12: A Sam's Club store sits next to a Walmart store January 12, 2010 in Rolling Meadows, Illinois. Wal-Mart Stores Inc., the parent company of Sam's Club, announced that it will cut approximately 10 percent of its 110,000 Sam's Club workforce as it tries to revive the big box retailer's sagging sales. (Photo by Scott Olson/Getty Images)
A Wal-Mart Stores Inc. store stands in Princeton, Illinois, U.S., on Wednesday, March 16, 2011. More than 100 Wal-Mart Stores Inc. workers paint a similar picture in sworn complaints about the company: Local managers made sexist decisions about promotions and pay, and top officials did nothing to stop them. The U.S. Supreme Court is poised to consider whether those allegations warrant a class-action suit of unprecedented size. Photographer: Daniel Acker/Bloomberg via Getty Images
The exterior of a Walmart Express store as seen in Chicago, July 26, 2011. (Photo by John Gress/Corbis via Getty Images)
CHICAGO, IL - AUGUST 15: Customers shop at a Walmart Neighborhood Market store on August 15, 2013 in Chicago, Illinois. Walmart, the world's largest retailer, reported a surprise decline in second-quarter same-store sales today. The retailer also cut its revenue and profit forecasts for the fiscal year. (Photo by Scott Olson/Getty Images)
Signage points customers to Walmart.com at the pharmacy exit during the grand opening of a Wal-Mart Stores Inc. location in the Chinatown neighborhood of Los Angeles, California, U.S., on Thursday, Sept. 19, 2013. Wal-Mart Stores Inc. will phase out 10 chemicals it sells in favor of safer alternatives and disclose the chemicals contained in four product categories, the company announced Sept. 12. Photographer: Patrick T. Fallon/Bloomberg via Getty Images
A Wal-Mart Stores Inc. location stands in Brasilia, Brazil, on Friday, Jan. 15, 2016. Wal-Mart Stores Inc. plans to close 269 stores, including its experimental small-format Express outlets, in a push to streamline the chain that will affect 16,000 jobs. The effort includes the closing of 60 money-losing stores in Brazil, a country where Wal-Mart has struggled. Photographer: Lula Marques/Bloomberg via Getty Images
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