A Georgia couple was pleasantly surprised after several Home Depot employees went above and beyond to build a custom walker for their 2-year-old son, CNN reports.
Last Friday, Christian Moore and her husband, Justin, walked into a Home Depot in Cedartown, Ga., hoping to build a makeshift walker for their son Logan, who has hypotonia. The medical condition is characterized by decreased muscle tone and, occasionally, mobility issues, according to the U.S. National Institutes of Health.
The Moores did not think their insurance would cover a gait trainer, which their son's physical therapist had suggested they purchase. Instead, the two went on YouTube, where they found a tutorial on how to make a walker out of PVC pipe.
"I found a video that looked pretty easy and got the list and took it to Home Depot to see if they had everything we needed," Christian told CNN.
The Moores then went to Home Depot, where Christian asked a store employee for help finding the necessary supplies. What she didn't expect to see, however, was the store manager and another employee offer something even better.
"They started getting the parts together and told us they would put it together and would not charge us for it," she said. "They told us to go get ice cream and come back in an hour."
RELATED: Here are several secrets Home Depot employees want you to know:
Secrets Home Depot employees want you to know
Secrets Home Depot employees want you to know
You can return dead plants
If plants tend to die as soon as they come into your care, you might consider buying them exclusively from the Home Depot. Why? Because the retailer promises to take the plants back if they die within a year. (The official policy: “The Home Depot unconditionally guarantees all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. A perennial is a plant that is expected to live for more than two years.”) If you return the plant within 90 days, you'll get a refund. After that, you can exchange the plant for a new one or receive store credit. Just make sure to keep your original receipt. Heading to Costco next? These are the 15 Costco secrets employees won't tell you.
You can rent tools instead of buying them
When it comes to expensive tools, why buy when you can rent? Home Depot offers rentals on everything from drain cleaners and floor finishers to tractors and chip shredders. You'll pay a fraction of the price, and won't need to clear out space in your garage for the new gadget when you're done.
There are free DIY workshops
You might've heard that nothing in life comes free, but that's not true at the Home Depot. The retailer offers free classes for kids and adults. Kids' classes include making crafts like window birdhouses and periscopes, while adult courses range from "Installing a Vanity" to "Making a Bookshelf Planter." Keep in mind that you'll have to purchase your own supplies. Besides that, it's a perfectly free way to learn a new skill and possibly even make a new friend. These are the easy weekend projects that increase the value of your home.
Find super-cheap scrap wood
If you need wood for a project and don't care if it's not in perfect condition, check the Home Depot's cull lumber rack first. The wood there is often up to 70 percent off. Most of these scraps are pieces of wood that are slightly damaged or leftover from a previous customer.
Check online for discounts
In addition to checking homedepot.com for special offers, you'll want to scope out websites like Groupon and RetailMeNot. You might be able to find discount codes or coupons. If you're a member of the military, you're entitled to a 10 percent discount year-round. Don't miss these 33 secrets to getting a great deal on absolutely anything.
Know when to go
If you've got a big purchase coming up, it might be worth it to wait for a big sale weekend to come around. The Home Depot regularly slashes prices on holidays such as President's Day, Black Friday, and Labor Day.
Beat a competitors price and get a 110% match
Yep, you read that right. If you find a lower price on an identical item at a local competitor's store, the Home Depot will match the price, plus take off 10 percent. A little effort could go a long way. Don't miss these 11 secrets to saving money at Target.
Scoop up the 'mistake paint'
In each Home Depot paint department, you'll find an "oops" rack. The paints on these racks are heavily discounted, but not because there's anything wrong with them. Often, they were simply ordered in the wrong color, or another customer decided to leave a bucket behind. Either way, if you're working on a small project and aren't attached to a color, it's worth checking out these paints first.
Sign up for texts
If you're a frequent Home Depot shopper, it's worth it to sign up for their text messages just to be in the know about special promotions and offers. But even if you're making a one-time stop, you'll want to add your name to the list. The retailer offers $5 off a $50 purchase just for signing up.
Look for the yellow tags
At the Home Depot, a yellow tag means an item is on sale. On top of that, if the price ends in $.03, it means the item is at the lowest price it will reach before it's cleared out. These are our 56 favorite ways to save money—starting now.
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When the family returned to the home improvement store later, the walker was already built — it even had Logan's name in the front.
"I couldn't believe they were willing to do that," Christian said. "It took everything I had not to cry because it hasn't been an easy road for my son. He has had a hard time doing things that would be easy for most children his age."
Jeff Anderson, one of the employees who built the walker, said on Facebook that the feeling was mutual.
"Everyone was crying to see Logan walk around with the biggest smile one his face," he wrote. "Thanks to all that help and for being a blessing to this family and to this little guy."