JetBlue CEO applauded for act on flight

JetBlue CEO Robin Hayes is earning praise for a small but noticeable act of kindness while on a flight. 

Hayes, who has overseen the airline's operations as the company's head since 2015, was on a flight between Washington, D.C. and Boston last week when he offered random passengers tickets by playing a game of "seat bingo," according to the New York Post. After he was finished, he returned to his economy seat while picking up garbage along the way. 

"When returning to his seat (flying economy) he walked down the aisle of the plane collecting trash from passengers," Joe Chase, an investment manager at private wealth and asset management firm Lake Street Advisors, wrote in a now-viral LinkedIn post. "No job is below the CEO!"

Photo: LinkedIn

The act drew positive comments from other LinkedIn users, who were impressed that Hayes performed a menial task that flight attendants normally do. 

"What a lovely thing to do," wrote Cathy Cullen, a senior procurement manager at the National Health Service in Scotland. "Never seems to happen on any aeroplanes I have travelled on." 

RELATED: Explore JetBlue's in-flight renovations:  

JetBlue new in-flight renovations
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JetBlue new in-flight renovations

In 2018, planes updated during Phase one will get LED mood lighting and new overhead bins.

The Phase update also features a 10.1-inch HD touchscreen, 100 channels of live TV, and a large selection of on-demand programming.

The seats updated during 2018 get adjustable headrests, a dedicated water bottle holder, and in-seat power supply.
Starting in 2019, Phase two will see the addition of next-generation seats that deliver an extra inch legroom. According to JetBlue, they are the widest economy seats in the industry at 18.4 inches.

The Phase two seats will also water bottle holders and mesh storage units in addition to the traditional seatback pocket. The power plugs have also been moved to face the passenger.

Phase two planes also get a suite of new tech goodies. This includes a 10.1-inch HD touchscreen with picture-in-picture capability running an Android-based operating system. The system offers expanded TV, movie, and audio options as well as destination-specific content. Passengers will also be able to use their smart devices as a remote control.

Hayes, who makes over $3.3 million as JetBlue's CEO, joined the airline in 2008 as its chief commercial officer after working at British Airways for 19 years, Bloomberg notes.

JetBlue, which ranks sixth among the largest U.S.-based airlines with over 20 million passengers annually, is planning to offer low-cost flights to Europe.

"What JetBlue has always done since we started nearly 20 years ago is bring low fares with a better service, and we'd love to bring that to Europe," Hayes told the Independent last month. 

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