'Natural hair' and whether other races visit you at home: Here's what Starbucks asked staff on its racial bias training day (SBUX)

  • Starbucks shut 8,000 US stores on Tuesday for a racial bias training day with its employees.
  • The coffee chain has published a booklet staff were given, asking questions about their hair and how often friends of different races come to their home.
  • It also asked staff to say whether they find it easy or hard to talk about race.
  • Take a look at the full list questions below.

Starbucks shut 8,000 stores in the US for four hours on Tuesday afternoon to give its employees a racial bias training day.

It came after a scandal which saw two black men arrested at a Philadelphia Starbucks after they asked to use to the bathroom without having purchased drinks.

The training, which was provided to some 175,000 employees, included a "personal notebook" for employees to fill out. It encouraged them to become "color brave."

After the training day, Starbucks published the notebook in full. It included questions for employees about their "natural hair" and how often friends of a different race had been in their home.

RELATED: Protests in Philly Starbucks after 2 black men arrested

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PHILADELPHIA, PA - APRIL 15: Protestor Jack Willis, 26, (C) demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside a Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A group of people observe protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Soren Mcclay, 14, (C) demonstrates outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (R) addresses protestors and media in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors, mother and step-daughter, Donn T (L) and Soren Mcclay, 14, (R) demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Asa Khalif (L) addresses fellow demonstrators in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A group of people observe protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A protestor dressed as President Donald Trump demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: A counter protestor yells at protestors demonstrating outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Philadelphia Police arrested two black men in the same Center City Starbucks, which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Michelle Brown, 50, (L) demonstrates outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Police monitor activity as protestors demonstrate outside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Lance Williams, 37, (R) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) addresses media and protestors in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania.Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Jack Willis, 26, (C) demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) addresses protestors and media in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside a Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Nina Lyrispect Ball, 35, demonstrates outside a Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Asa Khalif (R) addresses Starbucks Mid-Atlantic Regional Vice President Camille Hymes (C) in a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
PHILADELPHIA, PA - APRIL 15: Protestor Donn T (C) demonstrates inside a Center City Starbucks on April 15, 2018 in Philadelphia, Pennsylvania. Police arrested two black men who were waiting inside the Center City Starbucks which prompted an apology from the company's CEO. (Photo by Mark Makela/Getty Images)
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There were two rounds of questions. The first asked employees to recall the first time something happened to them. The booklet said that a possible answer was that these things had never happened: 

1.The first time you noticed your racial identity.

2.The first time you noticed how your race affected your beauty standards.

3.The first time you felt your accent impacted people's perception of your intelligence or competence.

4.The first time you altered your communication style (dialed it up or down) to avoid playing into stereotypes.

5.The first time you had a friend of a different race who regularly visited your home.

6.The first time you felt distracted at work because of external events related to race.

7.The first time you had a senior role model in your organization with a similar racial identity as your own.

8.The first time you went to work with your natural hair without comments or questions from others.

9.The first time you felt your race affected your ability to build a rapport with your manager.

The second set of questions asked people to rank whether they would find various racially-charged situations easy or hard to deal with.

They were asked to put their answer on a five-point scale, once for dealing with someone of their own race, and once for somebody of their own race.

1. I can talk about race and not make the other person feel threatened.

2. I can comfortably maintain eye contact throughout the conversation and not fear I'm being aggressive.

3. I can talk about race and not make the other person feel threatened.

4. I can comfortably maintain eye contact throughout the conversation and not fear I’m being aggressive.

5. I can use my normal gestures and body language without feeling uncomfortable.

6. I can expect to be respect without having to prove my worth.

7. I can speak with my natural cadence without feeling judged about my intelligence.

8. I can respond to a difficult request directly and not fear my answer will be questioned.

9. I can share my accomplishments without someone assuming that I did not earn them myself.

10. I can talk about my childhood and not expect others to assume I grew up in poverty.

11. I can voice my dissatisfaction with a situation and not be told I'm "too angry."

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