Anthropologie was forced to cancel orders after selling $8,000 couches for free online
Anthropologie was forced to cancel orders after giving away thousands of dollars worth of couches for free.
On Thursday, Anthropologie's website was selling a certain type of couch for the extraordinarily low price of $0. Normally, these couches cost up to $7,798.
However, due to an apparent website glitch, the Edlyn Two-Piece Chaise Sectional was being sold for free — with just a $149 delivery charge.
A source confirmed to Business Insider that he successfully placed an order for the nearly $8,000 couch, and was only charged for shipping and delivery.
People immediately began celebrating the free couches on Twitter.
I have been won over by @Anthropologie as they made my day with a free couch!!!
— Chris Bergstrom (@cdbergstrom) September 21, 2017
But, the celebration was short-lived, with Anthropologie taking the page down.
@Anthropologie finally took down their $0 custom couch. Can't wait to see how their PR team handles this pic.twitter.com/LItq0wSVU3
— Lyndsay Cooper (@lyndsaycoop) September 21, 2017
Business Insider's source said that his couch order was cancelled 39 minutes after he received an order confirmation via email.
"The item(s) below reflect product(s) that are no longer in stock, or are cancellations that you have requested," the email reads.
On Twitter, people were not willing to accept the loss of free couches.
.@Anthropologie how can you not honor my couch order? Your mistake not mine!
— Megan McCarl (@MegMcCarl) September 21, 2017
Hey @Anthropologie I'm getting my free couch, right?
— Sue Smith (@suesmith666) September 21, 2017
Anthropologie did not immediately respond to Business Insider's request for more info on if the retailer would deliver the free couches.
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