Amazon is hiring seasonal customer service associates to work from home

As Amazon continues to take over the world grow, it's also continued growing its workforce.

And right now, the company is hiring an army of seasonal, full-time, work-from-home Customer Service Associates to help with the onslaught of holiday shopping that will ramp up in the coming months. (I know, it's way too early to be thinking about holiday shopping. But it's never a bad time to be thinking about nabbing a work-from-home job, so just lean into it.)

First things first, though — you'll need to be located in one of the following 35 states to be considered for the position: Alabama, Arkansas, Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Mississippi, Maryland, Michigan, Nevada, New York, North Carolina, North Dakota, Nebraska, New Jersey, New Mexico, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Virginia, Utah, West Virginia, Wisconsin or Wyoming.

(If you're confused about why your state isn't on the list, here's an explainer on why some jobs aren't available in some states.)

Seasonal Customer Service Associates earn $10 per hour. Training is paid (you can read more about the hiring and training process here), and you'll also have opportunities for bonuses.

15 high-paying jobs that will let you work from home
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15 high-paying jobs that will let you work from home

15. Director of Communications

Company: CureSearch for Children's Cancer

PayScale Pay Range$56,000 - $98,000

Job description: At least seven or more years of experience in a similar field is required for this role. You'll be tasked with leading and implementing a number of digital campaigns, acting as social media manager and promoting content, among other tasks.

(Eva-Katalin via Getty Images)

14. Marketing Director 

Company: UnitedHealth Group

PayScale Pay Range$59,000 - $110,000 

Job description: The ideal candidate has a bachelor’s degree and seven to 10 years of experience, the marketing director will research and analyze the market, generate and develop proposals and manage client information. This position has an option for telecommuting.

REUTERS/Mike Blake

13. Client Relations Director

Company: Qualfon

PayScale Pay Range: $65,000 - $110,000

Job description: The client relations director is a full-time position where the right candidate has a bachelor’s degree and at least seven years of management experience. Duties include optimizing client relationships and service delivery along with performing performance report analysis.

12. COO – Chief Operating Officer

Company: Venture for America

PayScale Pay Range$73,000 - $130,000

Job description: You would build systems and structures, and implement the company's vision working alongside the CEO. The job also requires the COO to manage team leaders.

(Hero Images via Getty Images)

11. Business Development Director

Company: PeopleScout

PayScale Pay Range$74,000 - $140,000

Job description: Up to 20% travel possible; this is a remote position where the business development director works closely with clients, builds the client's portfolio and sells and closes sales by phone.

(Geber86 via Getty Images)

10. Executive Account Director

Company: Teradata

PayScale Pay Range: $77,000 - $110,000

Job description: While working remotely or of-site from home, you would act as a mentor to other account executives and solution architects, as well as leading the account team, while cultivating relationships with high-level decision-making customers.   


9. Director, Sales Operations

Company: Dell

PayScale Pay Range$83,000 - $130,000

Job description: This is a full-time, remote position that requires a master's degree and at least 14 years of experience. Duties include decision-making, financial planning management and analysis, as well as leading monthly closing processes. 


8. Director of Professional Services

Company: Xerox

PayScale Pay Range : $86,000 - $130,000

Job description: You would oversee the post sales delivery of professional projects and will need experience in team development and leadership. This remote position requires a bachelor’s degree, but a master’s degree is ideal, as well as eight years or more relevant experience.

Photographer: Tony Avelar/Bloomberg via Getty Images

7. Regional Director 

Company: Voya Financial

PayScale Pay Range: $87,000 - $140,000

Job description: The regional director is a full-time, remote position and the right candidate would have at least eight to 10 years of demonstrated sales ability. Duties include developing and implementing sales plans, addressing company concerns and training field managers, among other responsibilities.

6. Regional Director Client Executive

Company: Transamerica

PayScale Pay Range$87,000 - $140,000

Job description: You would act as a recruiter and team generator of client executives, while developing strong bonds with key advisors and large clients. This position is based remotely or off-site and requires at least seven years of client management experience.

5. Chief Development Officer

Company: Girl Rising

PayScale Pay Range: $88,000 - $150,000

Job description: The ideal candidate will have at least 10 or more years of experience; you'd expand and build this nonprofit’s reach and overall impact. Duties include strategic fundraising execution and stewardship plan, as well as overseeing staff.

(alvarez via Getty Images)

4. Chief Financial Officer

Company: IDinsight

PayScale Pay Range$93,000 - $170,000

Job description: You would develop corporate financial reporting structures, create budgeting systems and generate a schedule of financial and operational reporting. This position offers a remote work option and has a part-time schedule.

(kupicoo via Getty Images)

3. Regional Vice President, Sales

Company: BroadSoft

PayScale Pay Range: $100,000 - $150,000

Job description: At least 10 years of experience is required for this regional vice president of sales position. Responsibilities include customer relationship development, generating target territory revenue, managing corporate and sales, along with target account penetration. 

(Szepy via Getty Images)

2. Vice President, Technology Services

Company: The New Teacher Project

PayScale Pay Range: $120,000 - $180,000

Job description: The ideal candidate cares about urban education and wants to motivate and influence others by hiring and managing talent. You would set goals and lead your team, demonstrating vision and strategy. Although a full-time position, the right candidate has an option to telecommute, but must commit to up to 30% travel.

1. Medical Director

Company: PAREXEL

PayScale Pay Range: $160,000 - $250,000

Job description: You need board certification in oncology and/or hematology, but can work remotely. Lengthy clinical experience, medical monitoring and consultation experience, and commanding presentation skills are preferred.

(andresr via Getty Images)


What This Amazon Work-From-Home Job Requires

As a Customer Service Associate at Amazon, you'll be in charge of resolving concerns and answering questions raised by customers over the phone and via chat. You should be "internet savvy" and should be able to use a range of online tools as you research solutions to any problems brought to your attention.

These are hourly, full-time positions, so you may work up to — but no more than — 60 hours per week during peak season (November through January).

Available shifts will include days, afternoons, evenings and weekends, and you should be able to work any assigned shift that falls within Amazon's Virtual Contact Center's operating hours — which are 24/7. Your schedule may change throughout the season, and you may be required to work overtime or on a major holiday.

If you're a student, Amazon will do its best to work with your class schedule.

Seasonal employees can remain with Amazon for up to six months, depending on business needs. After that, there may be opportunities for long-term employment.

Best American cities to work from home
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Best American cities to work from home

10. New Orleans

  • Median home listing price: $249,000
  • Median one-bedroom rent: $830

Be prepared to slow way down if you plan to adapt to the local lifestyle when you live in NOLA, which is nevertheless one of the fastest-growing cities in the United States.

“Like most of the cities on our list, New Orleans has seen a surge of co-working spaces open over the past few years,” says.

(picturist via Getty Images)

9. Minneapolis

  • Median home listing price: $289,900 
  • Median one-bedroom rent: $860

Minneapolis combines the welcoming feel of a Midwestern town with urban attractions like professional sports franchises, good restaurants, galleries and museums. The Mississippi River waterfront of the city — formerly home to lumber mills, warehouses and flour mills — has been transformed into a trendy section of condos, loft spaces and parks connected by miles of paths for biking and walking.

8. Cincinnati

  • Median home listing price: $189,900
  • Median one-bedroom rental price: $639

Cincinnati is a little-known treasure of a city say those who love the Ohio town. Fortune 500 companies keep unemployment rates low, the public schools are good, and the city has many cultural resources.

(benedek via Getty Images)

7. Knoxville, Tennessee

  • Median home listing price: $225,000
  • Median one-bedroom rental price: $673

What is it about Tennessee these days? Tennessee cities are popping up all over the place in lists of best places to live, visit and explore. Movoto’s guide to Knoxville showcases the hyper-local side of town — which is all about University of Tennessee (main campus, Knoxville, of course) sports. You’re on the Tennessee River so, between gigs, freelancers can grab a canoe, jet ski, stand-up paddleboard or kayak and hit the river.

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(Henryk Sadura via Getty Images)

6. Orlando, Florida

  • Median home listing price: $269,900
  • Median one-bedroom rental price: $881

Most people associate Orlando with the sprawling Walt Disney World resort, which is not only the city’s largest employer, with 62,000 people on the payroll, but also is the nation’s largest single-site employer, according to According to Today, the Epcot theme park at Disney World also helps the resort save:

More than 30 tons of fruits and vegetables are grown each year at Epcot’s Land Pavilion and used in the resort’s restaurants and cafes.

Turns out, the city is also a great place to be self-employed or telecommuting. 

(Gina Pricope via Getty Images)

5. Atlanta

  • Median home listing price: $274,300
  • Median one-bedroom rental price: $867

With more than 5.5 million residents, the metropolitan Atlanta area is growing fast yet the city at the heart of it retains a lot of hometown Southern charm.

(SeanPavonePhoto via Getty Images)

4. Pittsburgh

  • Median home listing price: $166,300
  • Median one-bedroom rental price: $700

Pittsburgh has numerous old neighborhoods filled with distinctive homes and the bars, restaurants and markets, and the local scene makes you feel you’ve finally arrived someplace real.

3. St. Louis

  • Median home listing price: $179,900
  • Median one-bedroom rental price: $684

The Lewis and Clark Expedition to explore the West set off from St. Louis in May 1804. National Geographic tells the story here. For the next century, the city was called “The Gateway to the West” as European explorers and settlers provisioned there and then set out up the Missouri River. Today, for many who work from home, there is no reason at all to move on — the city has everything they need. Above: townhouses on a St. Louis street.


2. Salt Lake City

  • Median home listing price: $347,200
  • Median one-bedroom rental price: $790

If you like to get outdoors, Salt Lake City is for you, with its five national parks and numerous major ski resorts within an easy drive.

(Getty Images)

1. Las Vegas

  • Median home listing price: $241,500
  • Median one-bedroom rental price: $827

Picture Las Vegas, and you probably imagine neon lights, The Strip and Wayne Newton’s casino lounge act. But low unemployment, low taxes and affordable housing make life in Vegas pleasant. What’s more, the city is located amid some of the most scenic country on Earth: Hoover Dam, Red Rock Canyon National Conservation Area, the Grand Canyon, Zion National Park and Death Valley National Park all are within a day’s drive.



Requirements for This Work-From-Home Job

You should have a high school diploma or equivalent, at least one year of relevant experience and a fluent proficiency in the English language.

You should also have a firm grasp on basic computer skills, including instant messaging and general internet navigation, and should be comfortable talking on the phone.

You should also be empathetic, patient and able to determine customers' needs and resolve conflicts in a professional manner.

There are a few technical requirements, but Amazon will ship you a headset to get started with.

To apply for this job, check out the original listing.

And if you're looking for more awesome job opportunities like this one, be sure to like our Jobs page on Facebook!

Grace Schweizer is a junior writer at The Penny Hoarder.

This was originally published on The Penny Hoarder, one of the largest personal finance websites. We help millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. In 2016, Inc. 500 ranked The Penny Hoarder as the No. 1 fastest-growing private media company in the U.S.

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