Florida woman awarded $100K after being burned by Starbucks coffee

JACKSONVILLE, Fla. (WPIX) -– The Venti Pike Place coffee cost her about $2.50. It ended up costing Starbucks about 40,000 times that.

In the latest hot-coffee lawsuit, a Florida woman was awarded $100,492 Thursday after a 2014 incident at a Starbucks drive-thru in Jacksonville left her physically scarred, reports the New York Post.

According to defense lawyers, Joanne Mogavero, a 43-year-old mother of three, had received a cup of coffee from a barista and was attempting to hand it to a passenger when the lid popped off and the 190-degree drink spilled in her lap, leaving her with permanent scarring from first and second-degree burns.

Mogavero accused Starbucks of "failing to adequately" fasten the lid, while her lawyers argued Starbucks should warn customers that lids may pop off, reports the Wall Street Journal.

After a Starbucks rep testified that the company receives 80 complaints about lids per month, a Duval County jury found Starbucks 80% at fault for the spill and awarded Mogavero $15,492 for medical bills, plus $85,000 for pain and suffering.

"My client didn't want sympathy from the jury—she wanted justice—and the jury gave it to her," her lawyer says. Starbucks' stance: "As we said in trial, we stand behind our store partners (employees) in this case and maintain that they did nothing wrong." The coffee giant is considering an appeal.

(This woman was paid $522,000 after tripping and spilling her coffee.)

This article originally appeared on Newser: The Coffee Cost Her $2.50. It Cost Starbucks $100K

RELATED: Twitter reactions to Starbucks new rewards program

Twitter reactions to Starbucks new rewards program
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Twitter reactions to Starbucks new rewards program

So the new @Starbucks rewards program gives ppl automatic gold status, but us loyal gold customers get their points earned taken away 😐👎🏼

Credit: Twitter

@Starbucks WHERE ARE MY STARS? THEY ARE GONE!!!!! THIS IS BULLSHIT!!!!! 😡😡😡😡😡😡😡😡😡😡

Credit: Twitter

@Starbucks while you're busy launching your "better" rewards program I'm still remaking a macchiato every morning https://t.co/bvJt5jJhb2

Credit: Twitter

@starbucksgold Thanks for taking away the free drink I earned before you guys updated the rewards program. 🙃🙃🙃🙃

Credit: Twitter

@Starbucks I bought a drink yesterday to make 12/12 for a reward and to start fresh w/new program today. It says 0/0 now but no reward? 😕

Credit: Twitter

@starbucksgold whoa, you guys did not tell us our gold stars would expire after 6months w/ new program. NOT COOL.

Credit: Twitter

@starbucksgold so I was like two stars away from a free drink but with the update I have 0 stars and no drink 😭

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@Starbucks I earned my free drink, yesterday, and today it says I have 0 stars and no free drink....

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@starbucksgold It says my gold status will now expire in a month with your new system... I knew I wouldn't like this new change >.<

Credit: Twitter

@JLoII Every penny counts so if you spend $3.45 you will receive 6.9 🌟s!

Credit: Twitter


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