3 problems that crushed the retail industry are now hitting restaurants


The problems that have plagued retailers like Macy's and Sears are now hitting the restaurant industry.

Food service traffic — or the number of visits to restaurants across the US — declined slightly in 2016, according to an NPD Group report released Wednesday. Quick-service restaurants, such as fast-food and fast-casual chains, had no traffic growth, while full-service, sit-down restaurants visits declined.

A major contributing factor in the slump was a decline in lunch traffic, which dropped by 2% in 2016. According to NPD, one of the reasons for the decline in lunch traffic is the rise of online shopping. Fewer people shopping in stores means fewer people grabbing food on the go.

Starbucks CEO Howard Schultz acknowledged this growing problem at the company's Investor Day in December.

"We can't hide behind the fact that there is a seismic change that we're experiencing as a brick-and mortar retailer," Schultz said.

RELATED: See the chain restaurants Americans 'hate' the most:

26 PHOTOS
25 chain restaurants Americans hate
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25 chain restaurants Americans hate

Fricker's 

Excessive Noise Levels: 22%
Poor Service: 22%
Problematic Food Prep: 12%
Dirty Environment: 22%

Photo credit: Facebook.com
 

Dave & Buster's 

Excessive Noise Levels: 32%
Poor Service: 23%
Problematic Food Prep: 13%
Dirty Environment: 14%

Photo credit: Reuters

Taco Mac

Excessive Noise Levels: 24%
Poor Service: 28%
Problematic Food Prep: 13%
Dirty Environment: 9%

Photo credit: Facebook.com
 

Native Grill & Wings

Excessive Noise Levels: 23%
Poor Service: 19%
Problematic Food Prep: 13%
Dirty Environment: 15%

Photo credit: Facebook.com  

Quaker Steak & Lube

Excessive Noise Levels: 25%
Poor Service: 18%
Problematic Food Prep: 11%
Dirty Environment: 12%

Photo credit: Getty

Buffalo Wild Wings 

Excessive Noise Levels: 30%
Poor Service: 17%
Problematic Food Prep: 12%
Dirty Environment: 10%

Photo credit: Getty

The Green Turtle Sports Bar & Grille

Excessive Noise Levels: 25%
Poor Service: 20%
Problematic Food Prep: 12%
Dirty Environment: 10%

Photo credit: Facebook.com 

Huddle House

Excessive Noise Levels: 15%
Poor Service: 20%
Problematic Food Prep: 13%
Dirty Environment: 23%

Photo credit: Reuters 

P.J. Whelihan's Pub and Restaurant 

Excessive Noise Levels: 31%
Poor Service: 13%
Problematic Food Prep: 8%
Dirty Environment: 10%

Photo credit: Facebook.com 

Joe's Crab Shack 

Excessive Noise Levels: 24%
Poor Service: 18%
Problematic Food Prep: 11%
Dirty Environment: 11%

Photo credit: Getty

Hurricane Grill & Wings

Excessive Noise Levels: 21%
Poor Service: 20%
Problematic Food Prep: 11%
Dirty Environment: 10%

Photo credit: Facebook.com 

Wild Wing Cafe

Excessive Noise Levels: 24%
Poor Service: 20%
Problematic Food Prep: 10%
Dirty Environment: 11%

Photo credit: Facebook.com 

Hard Rock Cafe 

Excessive Noise Levels: 24%
Poor Service: 20%
Problematic Food Prep: 11%
Dirty Environment: 7%

Photo credit: Reuters

Rainforest Cafe

Excessive Noise Levels: NA
Poor Service: NA
Problematic Food Prep: NA
Dirty Environment: NA

Photo credit: Getty

Iron Skillet 

Excessive Noise Levels: 11%
Poor Service: 19%
Problematic Food Prep: 16%
Dirty Environment: 16%

Photo credit: Getty

Texas Roadhouse

Excessive Noise Levels: 38%
Poor Service: 10%
Problematic Food Prep: 7%
Dirty Environment: 10%

Photo credit: Getty

Buffalo Wings & Rings

Excessive Noise Levels: 31%
Poor Service: 31%
Problematic Food Prep: 10%
Dirty Environment: 9%

Photo credit: Facebook.com 

Dick's Last Resort 

Excessive Noise Levels: 18%
Poor Service: 20%
Problematic Food Prep: 9%
Dirty Environment: 16%

Photo credit: Getty

Logan's Roadhouse

Excessive Noise Levels: 24%
Poor Service: 15%
Problematic Food Prep: 12%
Dirty Environment: 14%

Photo credit: Facebook.com

House Of Blues 

Excessive Noise Levels: 19%
Poor Service: 19%
Problematic Food Prep: 14%
Dirty Environment: 10%

Photo credit: Getty

Bar Louie 

Excessive Noise Levels: 25%
Poor Service: 16%
Problematic Food Prep: 10%
Dirty Environment: 8%

Photo credit: Getty

Red Robin Gourmet Burger and Brews 

Excessive Noise Levels: 26%
Poor Service: 16%
Problematic Food Prep: 10%
Dirty Environment: 9%

Photo credit: Reuters 

Waffle House 

Excessive Noise Levels: 17%
Poor Service: 12%
Problematic Food Prep: 9%
Dirty Environment: 22%

Photo credit: Getty

Flanigan's Seafood Bar and Grill

Excessive Noise Levels: 27%
Poor Service: 11%
Problematic Food Prep: 12%
Dirty Environment: 11%

Photo credit: Facebook.com 

Duffy's Sports Grill

Excessive Noise Levels: 33%
Poor Service: 14%
Problematic Food Prep: 10%
Dirty Environment: 5%

Photo credit: Facebook.com 

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But that's not the only change that's hurting restaurants.

During the recession, Americans developed a bargain hunting habit that has haunted the retail industry ever since. The restaurant industry has noticed and responded by emphasizing value after years of doubling down on quality, with a flood of bundled bargain deals.

Restaurant executives are also beginning to realize there are simply too many restaurants — a problem the retail industry has been grappling with for years.

Executives at both Starbucks and Darden, Oliver Garden's parent company, have said that the US is "over-retailed," echoing executives at retailers who have blamed company struggles on an overcrowded industry.

In August, Macy's CFO, Karen Hoguet, said in an earnings call that "this country is over-stored, given evolving customer shopping habits."

With similar problems come similar solutions. As traditional retailers like Sears and Macy's hope to find redemption in e-commerce, sit-down chains like TGI Friday's, Buffalo Wild Wings, and Olive Garden investing in digital and to-go orders as a way to grow sales.

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SEE ALSO: Customers developed a new habit during the recession — it's killing Applebees and Buffalo Wild Wings

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