Samsung tries something new to get customers to return Galaxy Note7 phones
Samsung is getting creative when it comes to forcing customers to give back their faulty phones.
The company is trying to get customers to return their Galaxy Note 7s after at least thirteen people have been burned by exploding lithium batteries, according to The Wall Street Journal.
On Halloween, Samsung will roll out new software in Europe that will limit the amount the battery will charge, in an effort to get people to return the phones.
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To minimize the risk of explosion, the software update will only allow batteries to charge up to 60%-- a move it made in South Korea last month.
Recent reports say just two thirds of Galaxy Note 7 owners in Europe have returned their devices.