Neiman Marcus website suffers outage on Black Friday: CNBC

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(Reuters) -- Shoppers looking for deals on upscale retailer Neiman Marcus's website were left largely empty-handed after the site suffered an outage on Black Friday, CNBC reported.

The Neiman Marcus homepage has been mostly unavailable since 8 am ET on Friday, CNBC reported, citing data from website performance monitor Catchpoint Systems.

The site has been slow to load and erratic since then.

Neiman Marcus spokeswoman Ginger Reeder said she could not confirm the time of the outage, but said the company was working to restore the website.

"We are working fervently to get the site back up. I don't have any further updates at this time," Reeder said.

The outage could hurt upscale retailer Neiman Marcus during one of the most important days for holiday shopping, at a time when more shoppers are shopping online.

According to software firm Adobe Systems Inc's Digital Index, shoppers in the United States spent $822 million online between midnight and 11 am ET, a 15-percent increase from 2014.

RELATED: Scenes from Black Friday shopping around the country:

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Neiman Marcus website suffers outage on Black Friday: CNBC
Shoppers wait in line outside a Best Buy Co. store ahead of Black Friday in San Francisco, California, U.S., on Thursday, Nov. 27, 2014. An estimated 140 million U.S. shoppers will hit stores and the Web this weekend in search of post-Thanksgiving discounts, kicking off what retailers predict will be the best holiday season in three years. Photographer: David Paul Morris/Bloomberg via Getty Images
NEW YORK, NY - NOVEMBER 28: Shoppers carry recent purchases through Herald Square on the morning of November 28, 2014 in New York City. The Friday after Thanksgiving, also known as Black Friday, traditionally marks the beginning of the Holiday season. (Photo by Andrew Burton/Getty Images)
NEW YORK, NY - NOVEMBER 28: Shoppers carry recent purchases through Herald Square on the morning of November 28, 2014 in New York City. The Friday after Thanksgiving, also known as Black Friday, traditionally marks the beginning of the Holiday season. (Photo by Andrew Burton/Getty Images)
GREENFIELD, WI - NOVEMBER 28: Shoppers wait in temperatures in the mid teens as they wait to get their holiday shopping season going at the annual Black Friday sales event at the Sports authority store November 28, 2014 in Greenfield, Wisconsin. (Photo by Darren Hauck/Getty Images)
WEST ALLIS, WI - NOVEMBER 28: Shoppers file into the store as they get their holiday shopping season going at the annual Black Friday sales event at the Home Depot November 28, 2014 in West Allis, Wisconsin. (Photo by Darren Hauck/Getty Images)
WEST ALLIS, WI - NOVEMBER 28: Shoppers line up as they wait to get their holiday shopping season going at the annual Black Friday sales event at the Home Depot November 28, 2014 in West Allis, Wisconsin. (Photo by Darren Hauck/Getty Images)
WEST ALLIS, WI - NOVEMBER 28: Shoppers line up as they wait to get their holiday shopping season going at the annual Black Friday sales event at the Home Depot November 28, 2014 in West Allis, Wisconsin. (Photo by Darren Hauck/Getty Images)
NEW YORK, NY - NOVEMBER 27: Macy's opens it's doors at 6pm for Black Friday on November 27, 2014 in New York City. (Photo by Andrew Toth/Getty Images for Hilton Garden Inn)
NEW YORK, NY - NOVEMBER 27: Macy's opens it's doors at 6pm for Black Friday on November 27, 2014 in New York City. (Photo by Andrew Toth/Getty Images for Hilton Garden Inn)
MIAMI, FL - NOVEMBER 27: Guests waiting in line to shop Black Friday deals at Target Dadeland South in Miami were surprised by Telemundo host, Jorge Bernal and a group of caroling kids at the Black Friday At Target Dadeland South In Miami at Target Dadeland South on November 27, 2014 in Miami, Florida. (Photo by Gustavo Caballero/Getty Images for Target)
Customers wait to enter an Asda supermarket, operated by Wal-Mart Stores Inc., ahead of a Black Friday discount sale in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
A customer speaks on a mobile phone while standing in the bay of an empty LED television sales display during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
A customer selects a kettle from a sales display in the electronics section of an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
LONDON, ENGLAND - NOVEMBER 28: A woman carries bags of shopping on Oxford Street during 'Black Friday' sales on November 28, 2014 in London, England. Originating in the USA as a sales day that following the Thanksgiving holiday, 'Black Friday' is becoming an increasingly popular shopping day in the UK. (Photo by Rob Stothard/Getty Images)
Customers fall to the floor as they grapple for an LED television during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
NEW YORK, NY - NOVEMBER 28: will.i.am and General Manager of Bloomingdale's Richard Mast open doors and pump up holiday shoppers with with i.am PULS during black Friday at Bloomingdale's on November 28, 2014 in New York City. (Photo by Bryan Bedder/Getty Images for I.amPULS and will.i.am)
A customer transports a boxed LED television in the basket of a mobility scooter during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
NEW YORK, NY - NOVEMBER 27: Police take security measures as people shopping to benefit from the discounts within the Black Friday, regarded as the beginning of the Christmas shopping season, following Thanksgiving Day in New York, United States on November 27, 2014. (Photo by Bilgin Sasmaz/Anadolu Agency/Getty Images)
A customer gestures as he queues to purchase goods including an LED televisions during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
Customers push shopping carts loaded with LED television sets during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
A customer, center, transports a boxed LED television in the basket of a mobility scooter during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
Customers queue at a checkout counter to pay for the goods, including an LED television and a toaster, during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
NEW YORK, NY - NOVEMBER 27: People shop to benefit from the discounts within the Black Friday, regarded as the beginning of the Christmas shopping season, following Thanksgiving Day in New York, United States on November 27, 2014. (Photo by Bilgin Sasmaz/Anadolu Agency/Getty Images)
NEW YORK, NY - NOVEMBER 27: People shop to benefit from the discounts within the Black Friday, regarded as the beginning of the Christmas shopping season, following Thanksgiving Day in New York, United States on November 27, 2014. (Photo by Bilgin Sasmaz/Anadolu Agency/Getty Images)
A customer browses DVD's on sale at a Best Buy Co. store ahead of Black Friday in San Francisco, California, U.S., on Thursday, Nov. 27, 2014. An estimated 140 million U.S. shoppers will hit stores and the Web this weekend in search of post-Thanksgiving discounts, kicking off what retailers predict will be the best holiday season in three years. Photographer: David Paul Morris/Bloomberg via Getty Images
A Best Buy Co. employee counts U.S. twenty and ten dollar banknotes at a Best Buy Co. store ahead of Black Friday in San Francisco, California, U.S., on Thursday, Nov. 27, 2014. An estimated 140 million U.S. shoppers will hit stores and the Web this weekend in search of post-Thanksgiving discounts, kicking off what retailers predict will be the best holiday season in three years. Photographer: David Paul Morris/Bloomberg via Getty Images
Shoppers hold items to be purchased as they wait in line at a Best Buy Co. store ahead of Black Friday in San Francisco, California, U.S., on Thursday, Nov. 27, 2014. An estimated 140 million U.S. shoppers will hit stores and the Web this weekend in search of post-Thanksgiving discounts, kicking off what retailers predict will be the best holiday season in three years. Photographer: David Paul Morris/Bloomberg via Getty Images
A shopper, front, reaches for Beats Electronics LLC Beats by Dr. Dre headphones as other shoppers wait in line at a Best Buy Co. store ahead of Black Friday in San Francisco, California, U.S., on Thursday, Nov. 27, 2014. An estimated 140 million U.S. shoppers will hit stores and the Web this weekend in search of post-Thanksgiving discounts, kicking off what retailers predict will be the best holiday season in three years. Photographer: David Paul Morris/Bloomberg via Getty Images
NEW YORK, NY - NOVEMBER 27: People shop to benefit from the discounts within the Black Friday, regarded as the beginning of the Christmas shopping season, following Thanksgiving Day in New York, United States on November 27, 2014. (Photo by Bilgin Sasmaz/Anadolu Agency/Getty Images)
NEW YORK, NY - NOVEMBER 27: People shop to benefit from the discounts within the Black Friday, regarded as the beginning of the Christmas shopping season, following Thanksgiving Day in New York, United States on November 27, 2014. (Photo by Bilgin Sasmaz/Anadolu Agency/Getty Images)
Employees try to control customers as they attempt to get the last remaining LED televisions during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
A customer stands with shopping carts laden with boxed electronic goods, including LED televisions, as he waits at a checkout desk during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
Customers rush to get to a sales display of reduced LED television sets during a Black Friday discount sale at an Asda supermarket, operated by Wal-Mart Stores Inc., in the Wembley district of London, U.K., on Friday, Nov. 28, 2014. Black Friday has caught on in the U.K. and worldwide over the last few years as the rise of the Internet has made the event a global phenomenon, with customers always being just one click away from the deals offered by U.S. retailers online. Photographer: Simon Dawson/Bloomberg via Getty Images
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