New XFINITY Store near Galleria is Company's Largest in the Country

New XFINITY Store near Galleria is Company's Largest in the Country

Interactive Center Highlights Comcast's Continued Commitment to Improving the Customer Experience

HOUSTON--(BUSINESS WIRE)-- Comcast today announced the grand opening of its new XFINITY™ Service Center near the Galleria. At 6,500 square feet, the new store is the company's largest in the country and designed entirely around the needs of customers. It provides an opportunity to explore, learn about and interact directly with the latest XFINITY™ products and services.

Pictured are, from left to right, Ray Purser, vice president of government and public relations for ...

Pictured are, from left to right, Ray Purser, vice president of government and public relations for Comcast's Houston region; Elise Hough, CEO Easter Seals Greater Houston; Carolyne Hannan, vice president of marketing for Comcast's Houston region; and Mike Laster, Houston City Council Member. (Photo: Business Wire)

The new XFINITY™ Service Center at 2616 South Voss Rd. is conveniently located and features 55" flat screen TVs and a comfortable seating area. Customers also can try out some of Comcast's converged services and popular apps on iPads, like the XFINITY TV app. Kiosks around the center also provide customers with the opportunity to experience XFINITY TV and the company's new platform X1, test drive XFINITY Internet's speeds, connect with XFINITY Voice service, and try out next generation XFINITY Home.

In addition, customers receive personalized service from trained and knowledgeable Comcast Service Consultants and more time-saving offerings, including a self-service kiosk for quick bill pay and a queue system that allows customers the opportunity to explore and be entertained instead of waiting in line for service.

"We're proud to provide our customers with a place where they can experience our XFINITY™ products and services firsthand and check out the latest technology in an interactive environment," said Ralph Martinez, senior vice president of Comcast's Houston Region. "This new model has a more welcoming design, and most important a new attitude as we apply the same mindset of innovation, speed and utility that our customers love about our products to our customer service."

The XFINITY™ Customer Service Center is open Monday through Friday from 9 a.m. - 6 p.m. and Saturday from 8 a.m. - 5 p.m. and located at 2616 South Voss Rd. The store replaces the former Comcast Service Center at 5301B Bissonnet, Bellaire, TX.

The new store near the Galleria is the fourth new XFINITY™ Service Center to open in Houston and among 12 located throughout the Greater Houston area.

At the recent grand opening event for the new store Comcast announced a partnership with Easter Seals Greater Houston and presented a $25,000 Comcast Assistive Technology Grant to help expand the Easter Seals BridgingApps Program in Houston. The program is aimed to help people with disabilities by providing assessment, training and support designed to address their long-term technology needs.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation's largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates 30 news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit for more information.

Michael Bybee, 713-637-5121
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KEYWORDS:   United States  North America  Texas


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