CALL INC. Streamlines Order and Invoice Management with Ariba

CALL INC. Streamlines Order and Invoice Management with Ariba

Company integrates with Ariba Network to collaborate more efficiently and effectively with customers, get paid faster

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Every month, CALL INC. receives orders and over 250 invoices from its largest trading partner. And the company, which services the pharmaceutical industry through three subsidiaries, would manually validate and enter all of them into its accounting system. Not only was the process time consuming, it was costly.

"Ensuring prompt invoicing of our customers for completed work was difficult given that each invoice had to be compared against a master purchase order (PO) record," recalls Carol McMorris, CALL INC's controller. McMorris was convinced there had to be a way to streamline things and get paid faster. And she found one through Ariba, an SAP Company.

CALL INC. had been using the Ariba® Network to manage purchase orders and invoices with a key customer. Then McMorris found out that she could connect Intuit QuickBooks - the company's accounting system - to the network. And everything changed.

Using the Ariba Integration Connector, powered by Dell Boomi, CALL INC. was able to completely integrate POs, invoices and order confirmations between the Ariba Network and QuickBooks and drive game-changing improvements in efficiency and overall business performance.

"We have been able to save time by eliminating at least three of the steps currently required to submit invoices, speeding the internal invoice processing cycle and helping us get paid faster," McMorris said. "We have also been able to achieve greater efficiencies through the elimination of manual paperwork, reduction in errors, and by receiving immediate notification of any discrepancies, which are more easily resolved."

And CALL, INC. was able to get the solution in place in less than 3 weeks with almost no internal IT resources.

"In the past, integration has been a complex and costly process involving additional hardware, installed software and lengthy managed service engagements," said Joe Fox, Vice President, Marketing and Strategy, Ariba. "Our integration connectors are specifically designed to remove these barriers and make it easy for companies like CALL INC to quickly connect to the Ariba Network and fully automate their customer transactions and collaborations directly from their preferred ERP and accounting systems."

An out-of-the-box solution delivered as a service, the Ariba Integration Connector, powered by Dell Boomi, provides a fast, easy and affordable way for companies to connect to the Ariba Network - regardless of the backend systems they use. The connector currently supports integration with Intuit QuickBooks Premier and Enterprise for US, UK and CA 2009-2013; Sage Peachtree/Sage 50 Complete, Premium, Quantum and Accountant 2009-2013; and Microsoft Dynamics Great Plains 2007-2012 Editions.

To learn more about Ariba's Connection solutions and the benefits they can deliver to your organization, visit

About Ariba, an SAP Company

Ariba is the world's business commerce network. Ariba combines industry-leading cloud-based applications with the world's largest web-based trading community to help companies discover and collaborate with a global network of partners. Using the Ariba® Network, businesses of all sizes can connect to their trading partners anywhere, at any time from any application or device to buy, sell and manage their cash more efficiently and effectively than ever before. Companies around the world use the AribaNetwork to simplify inter-enterprise commerce and enhance the results that they deliver. Join them at:

About SAP

As market leader in enterprise application software, SAP (NYS: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 248,500 customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

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