ConnectAmerica Initiates Campaign to Educate Americans About Fighting Back Against Phone Scammers

ConnectAmerica Initiates Campaign to Educate Americans About Fighting Back Against Phone Scammers

-- Medical Alarm Leader Dedicated to Assisting America's Seniors --

BROOMALL, Pa.--(BUSINESS WIRE)-- With a recent wave of "robocall" phone scams using scare tactics to sell personal medical alarms to older Americans, ConnectAmerica LLC, which does business with its flagship brand Medical Alert -- the second-largest provider of medical alert services in North America -- has joined forces with legal investigators in the Pennsylvania Attorney General's Health Care Section to protect consumers from the dangers of phone scammers. The effort, which will also feature a media campaign in major U.S. markets, is designed to help educate consumers about this illegal activity.

"Our company is going on the offensive to help bring these illegal operators to justice," says Kenneth Gross, chairman and founder of ConnectAmerica LLC, as well as the president of the industry trade association MAMA (Medical Alarm Monitoring Association).

"We are already working with the Pennsylvania Attorney General's office, offering professional expertise and resources," Gross adds. "We've been in this business since 1977 and want to put our experience to work in any way that would help."

The company is also planning a media campaign to help protect consumers against medical equipment phone scams. Slated to appear in major U.S. market newspapers later this month, the blitz will issue warning signs of illegal operators, protection tips and a hotline for outreach if scammers call.

Using automatic phone dialing systems, commonly known as "robocalling," scammers target elderly consumers representing themselves as being with Medicare or well-known medical alarm providers like Medical Alert. If consumers respond to seemingly attractive offers of free equipment, live salespeople then respond with high-pressure tactics to obtain personal Medicare, credit card or billing information.

"They bully people into providing personal information, start charging accounts and take their hard-earned money," Gross says, noting that MedicalAlert does not use unsolicited telemarketing nor do they charge any upfront fees or lock customers into long-term contracts.

"These scam operators are criminals robbing older Americans and their weapon of choice is a phone," Gross says.

ConnectAmerica urges consumers to contact their State Attorney General's Office, their local Better Business Bureau office or should they receive calls from telephone scammers. It is important to provide information about the robocalls to help authorities identify and apprehend perpetrators.

About Medical Alert: Medial Alert, a ConnectAmerica company headquartered in Broomall, PA, is the second-largest personal emergency response system provider in the U.S. Medical Alert was founded by Ken Gross and has been providing peace of mind since 1977 by providing help in any emergency at the push of a button. Medical Alert maintains an A+ rating with the BBB, and is a founding member of the Medical Alert Monitoring Association, and Ken Gross has served as its president for the past seven years.

MedicalAlert and ConnectAmerica Corporate Headquarters are at 2193 West Chester Pike, Broomall, PA 19008.

For more facts, call 1-800-906-0872 or visit

Mark Leighton
Chief Executive Officer

KEYWORDS:   United States  North America  Pennsylvania


The article ConnectAmerica Initiates Campaign to Educate Americans About Fighting Back Against Phone Scammers originally appeared on

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