Shawn Mendes reveals the most challenging part about being on tour (Exclusive)

There's good news for fans of Shawn Mendes -- thanks to the singer's new interactive fan experience, "This is Shawn" presented by Verizon, fans can feel closer than ever to the to 21-year-old artist.

The immersive, multi-room experience, located in New York City's Chelsea neighborhood, offers fans the opportunity to take a peak behind the scenes of how Shawn, a singer and songwriter by nature, creates his music. From "visiting" Malibu beaches to Shawn's recording studio and feeling like they're up on stage in front of a sold-out stadium audience, fans will get a glimpse into his life, as his voice narrates the experience. Plus, Verizon will have special opportunities for members of its loyalty program, Verizon Up

Shawn is currently on tour for his 2018 self-titled album, but we caught up with the superstar to get the inside scoop on what fans can expect at "This is Shawn" and what it's really like being on an international tour.

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Shawn Mendes' VerizonUp concert
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Shawn Mendes' VerizonUp concert
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
NEW YORK, NEW YORK - MAY 14: Verizon Up Presents: Shawn Mendes Live at Hammerstein Ballroom on May 14, 2019 in New York City. (Photo by Kevin Mazur/Getty Images for Verizon Up)
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AOL: How did the idea behind your new fan experience “This is Shawn” come about? 

Shawn Mendes: We wanted to find a way to give fans an experience they've never had before. When I started working with Verizon, we quickly realized that this idea was the perfect way to create something that fans would love and that digs deeper into things they may not have seen.

What are you most excited for your fans to experience within the interactive space?

We created so many moments that will make fans feel like they are really getting to take an in person look at my creative process. I can't wait for them to experience it.

What is the most rewarding part and the most challenging part of being on an international tour?

I would say the most rewarding part is seeing fans every night having some of the best nights of their year and just singing their hearts out. Being able to be a part of that is so special to me. I'd say the only challenge is that it definitely gets tiring, but I really feed off of the energy of the fans every night.

You're known to stop and talk to fans and engage with them mid-concert, what is the most memorable thing a fan has said to you?

It's so hard to pick the most memorable one thing, but I will say that just hearing fans saying how that one moment can make their day, is why I am so driven to always be so personal with my fans.

What is the first thing you do after a show? 

I usually have an ice cold towel and just refresh myself from the workout! Haha.

Related: Shawn Mendes and Camilla Cabello through the years

33 PHOTOS
Camila Cabello and Shawn Mendes together through the years
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Camila Cabello and Shawn Mendes together through the years
Thank you @vmagazine for doing this amazing shoot!! X
@samdameshek
señor & señorita on the V Magazinita @vmagazine 🖤🌹
me asking Shawn if he will ever learn the lyrics to the bridge of IKWYDLS
Señorita...@camila_cabello 🖤🌹
just wanna say thank you to all these talented, passionate, relentlessly hard working people who make this happen!!!! @davemeyers ,you amaze me every time we work together, @calvitjr and @sarabiv for killing it as always and being patient with us as we laughed our asses off in choreo!!!! @anthonymeindl ; for the pep talks and nerve-calming 😰 and of course youuuuuuuu @shawnmendes !!!!! you’ve been in my life for 5 years now and it’s a hell of a ride growing up together. thank you for always being being there for me and having my back, and also for saying funny shit during takes so it was impossible not to laugh. 😂 everybody on here that loves you would only love you more if they really knew you. ❤️and thanks to the fans for being so excited!!! it’s so fun to see and we love you ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ #señorita ❤️
TORONTO, ON - JUNE 19: Camila Cabello and Shawn Mendes onstage during the 2016 iHeartRADIO MuchMusic Video Awards at MuchMusic HQ on June 19, 2016 in Toronto, Canada. (Photo by George Pimentel/WireImage)
NEW YORK, NY - AUGUST 20: (L-R) Sinuhe Cabello, Shawn Mendes and Camila Cabello attend the 2018 MTV Video Music Awards at Radio City Music Hall on August 20, 2018 in New York City. (Photo by John Shearer/Getty Images for MTV)
LOS ANGELES, CA - JANUARY 06: Singer Camila Cabello and Shawn Mendes attend the People's Choice Awards 2016 at Microsoft Theater on January 6, 2016 in Los Angeles, California. (Photo by Frazer Harrison/Getty Images for The People's Choice Awards)
LOS ANGELES, CA - JANUARY 06: Singers Camila Cabello of Fifth Harmony (L) and Shawn Mendes attend the People's Choice Awards 2016 at Microsoft Theater on January 6, 2016 in Los Angeles, California. (Photo by Mike Windle/Getty Images for The People's Choice Awards)
LOS ANGELES, CA - JANUARY 06: Singers Camila Cabello (L) and Shawn Mendes perform onstage during the People's Choice Awards 2016 at Microsoft Theater on January 6, 2016 in Los Angeles, California. (Photo by Christopher Polk/Getty Images for The People's Choice Awards)
THE TONIGHT SHOW STARRING JIMMY FALLON -- Episode 0392 -- Pictured: (l-r) Musical guests Camila Cabello and Shawn Mendes perform with The Roots on January 4, 2016 -- (Photo by: Douglas Gorenstein/NBC/NBCU Photo Bank via Getty Images)
THE TONIGHT SHOW STARRING JIMMY FALLON -- Episode 0392 -- Pictured: (l-r) Musical guests Camila Cabello and Shawn Mendes perform with The Roots on January 4, 2016 -- (Photo by: Douglas Gorenstein/NBC/NBCU Photo Bank via Getty Images)
MIAMI, FL - DECEMBER 30: Camila Cabello and Shawn Mendes during Pitbull's New Year's Revolution rehearsal at Bayfront Park Amphitheater on December 30, 2015 in Miami, Florida. (Photo by Johnny Louis/Getty Images)
TAMPA, FL - DECEMBER 19: Camila Cabello and Shawn Mendes perform during the 2015 93.3 FLZ Jingle Ball at Amalie Arena on December 19, 2015 in Tampa, Florida. (Photo by Taylor Hill/FilmMagic)
TAMPA, FL - DECEMBER 19: Camila Cabello and Shawn Mendes perform during the 2015 93.3 FLZ Jingle Ball at Amalie Arena on December 19, 2015 in Tampa, Florida. (Photo by Taylor Hill/FilmMagic)
TAMPA, FL - DECEMBER 19: Camila Cabello and Shawn Mendes perform onstage during 93.3 FLZ's Jingle Ball 2015 Presented by Capital One at Amalie Arena on December 19, 2015 in Tampa Bay, Fla. (Photo by Gerardo Mora/Getty Images for iHeartMedia)
Camila Cabello and Shawn Mendes perform during the 2015 Y100 Jingle Ball at BB&T Center on December 18, 2015 in Sunrise, Florida. (Photo by Manny Hernandez/FilmMagic)
MIAMI, FL - DECEMBER 18: Camila Cabello and Shawn Mendes perform onstage during the 2015 Y100 Jingle Ball at BB&T Center on December 18, 2015 in Sunrise, Florida. (Photo by Taylor Hill/FilmMagic)
CHICAGO, IL - DECEMBER 16: Singer Camila Cabello of Fifth Harmony (L) performs with musician Shawn Mendes onstage during 103.5 KISS FM's Jingle Ball 2015 presented by Capital One at Allstate Arena on December 16, 2015 in Chicago, Illinois. (Photo by C Flanigan/Getty Images)
NEW YORK, NY - DECEMBER 11: Shawn Mendes (L) and Camila Cabello attend the Island Records 2015 Holiday Party on December 11, 2015 in New York City. (Photo by Monica Schipper/Getty Images for Island Records)
NEW YORK, NY - DECEMBER 11: Camila Cabello (L) and Shawn Mendes perform onstage during Z100's iHeartRadio Jingle Ball 2015 at Madison Square Garden on December 11, 2015 in New York City. (Photo by D Dipasupil/FilmMagic)
NEW YORK, NY - DECEMBER 11: Shawn Mendes (L) and Camila Cabello attend Z100's Jingle Ball 2015 - Z100's Artist Gift Lounge at Madison Square Garden on December 11, 2015 in New York City. (Photo by Cindy Ord/Getty Images for iHeartMedia)
NEW YORK, NY - DECEMBER 11: Musicians Shawn Mendes (L) Camila Cabello of Fifth Harmony attend Z100's Jingle Ball 2015 at Madison Square Garden on December 11, 2015 in New York City. (Photo by Brad Barket/Getty Images for iHeartMedia)
LOS ANGELES, CA - DECEMBER 04: Recording artists Shawn Mendes (L) and Camila Cabello of Fifth Harmony attend 102.7 KIIS FMs Jingle Ball 2015 Presented by Capital One at STAPLES CENTER on December 4, 2015 in Los Angeles, California. (Photo by Jason Merritt/Getty Images for iHeartMedia)
LOS ANGELES, CA - DECEMBER 04: Recording artists Shawn Mendes (L) and Camila Cabello of Fifth Harmony attend 102.7 KIIS FMs Jingle Ball 2015 Presented by Capital One at STAPLES CENTER on December 4, 2015 in Los Angeles, California. (Photo by Jason Merritt/Getty Images for iHeartMedia)
DALLAS, TX - DECEMBER 01: Singer Camila Cabello of Fifth Harmony (L) and Singer/songwriter Shawn Mendes perform onstage during 106.1 KISS FM's Jingle Ball 2015 presented by Capital One at American Airlines Center on December 1, 2015 in Dallas, Texas. (Photo by Kevin Mazur/Getty Images for iHeartMedia)
DALLAS, TX - DECEMBER 01: Singer Camila Cabello of Fifth Harmony (L) and Singer/songwriter Shawn Mendes perform onstage during 106.1 KISS FM's Jingle Ball 2015 presented by Capital One at American Airlines Center on December 1, 2015 in Dallas, Texas. (Photo by Kevin Winter/Getty Images for iHeartMedia)
NEW YORK, NY - OCTOBER 23: Camila Cabello (L) and Shawn Mendes visit "The Elvis Duran Z100 Morning Show" at Z100 Studio on October 23, 2015 in New York City. (Photo by D Dipasupil/Getty Images)
NEW YORK, NY - OCTOBER 23: Shawn Mendes (L) and Camila Cabello visit "The Elvis Duran Z100 Morning Show" at Z100 Studio on October 23, 2015 in New York City. (Photo by D Dipasupil/Getty Images)
LAS VEGAS, NV - SEPTEMBER 19: Shawn Mendes (L) and Camila Cabello attend the press room during the 2015 iHeartRadio Music Festival held at MGM Grand Arena on September 19, 2015 in Las Vegas, Nevada. (Photo by Michael Tran/WireImage)
LAS VEGAS, NV - SEPTEMBER 19: Singers Shawn Mendes (L) and Camila Cabello attend the 2015 iHeartRadio Music Festival at MGM Grand Garden Arena on September 19, 2015 in Las Vegas, Nevada. (Photo by Kevin Mazur/WireImage)
WEST HOLLYWOOD, CA - AUGUST 30: Shawn Mendes and Camila Cabello (R) attend Republic Records 2015 VMA after party at Ysabel on August 30, 2015 in West Hollywood, California. (Photo by Rachel Murray/Getty Images for Republic Records)
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