‘Dancing With the Stars’ voting error: Contestants react to phone glitch (Exclusive)

Moments before Tuesday night’s elimination on Dancing With the Stars, host Tom Bergeron made a shocking announcement. Due to a technical glitch in the voting systems, none of the phone-in votes from this week were counted, leaving only the judges’ scores and online voting. 

This didn’t just surprise viewers, but also some of the show’s contestants and pros, several of which didn’t even know the error had happened when ET caught up with them backstage after the show. 

Ultimately alpine skier Danelle Umstead was sent home, the first blind contestant on the show, which left many of her competitors saddened and grateful to have survived another week, especially in such unpredictable conditions. 

Dance pro Emma Slater and actor and country music singer John Schneider were on the chopping block with Danelle this week, and certainly felt the added pressure of the lack of phone-in votes. 

“I was shocked,” Schneider told ET after the show.

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'Dancing With the Stars' season 27 pairings
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'Dancing With the Stars' season 27 pairings

Danelle Umstead and Artem Chigvintsev

(Photo by Lou Rocco/ABC via Getty Images)

Lindsay Arnold and DeMarcus Ware

(Photo by Lou Rocco/ABC via Getty Images)

Sasha Farber and Mary Lou Retton

(Photo by Lou Rocco/ABC via Getty Images)

"Grocery Store Joe" and Jenna Johnson

(Photo by Lou Rocco/ABC via Getty Images)

Val Chmerkovskiy and Nancy McKeon

(Photo by Lou Rocco/ABC via Getty Images)

Tinashe and Brandon Armstrong

(Photo by Lou Rocco/ABC via Getty Images)

Witney Carson and Milo Manheim

(Photo by Lou Rocco/ABC via Getty Images)

Alan Bersten and Alexis Ren

(Photo by Lou Rocco/ABC via Getty Images)

Evanna Lynch and Keo Motsepe

(Photo by Lou Rocco/ABC via Getty Images)

Cheryl Burke and Juan Pablo di Pace

(Photo by Lou Rocco/ABC via Getty Images)

Emma Slater and John Schneider

(Photo by Lou Rocco/ABC via Getty Images)

Bobby Bones and Sharna Burgess

(Photo by Lou Rocco/ABC via Getty Images)

Nikki Glaser and Gleb Savchenko

(Photo by Lou Rocco/ABC via Getty Images)

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"My reaction was, ‘Oh no!’ because I think that our audience are primarily phone voters, and I put a lot of effort in yesterday, both of us did, like, ‘Hey guys, vote for us,’ hoping that they would and knowing that that didn’t count, that really shook the ground for me,” Slater added. "I don’t want to stop this journey. It’s so much fun. John is the perfect partner for me to allow me to be creative."

Football star Demarcus Ware acknowledged the importance of the fans’ votes, saying, "We know the scores of the judges but also the fans getting involved is a really big part of everything, so people bank on that, on their stardom to bring in from all the votes."

His partner, Lindsay Arnold, noted that they learned about the glitch just two minutes before elimination, calling it “unfortunate.” 

“At the same time, that happens and there’s really nothing you can do about it,” she said. "It sucks to see someone go home no matter who it is, but yeah, that was an interesting fact to learn right before we found out our fate."

Some of the stars and pros didn’t even hear about the flubbed phone votes until ET spoke with them after the show. 

"You’re kidding! Oh, see we didn’t hear any of that,” Mary Lou Retton admitted, and her partner Sasha Farber added, "Oh golly, that’s scary."

Actress Nancy McKeon noted, "I didn’t know that. Oh my goodness. I’m even more thrilled.” She added of her partner Val Chmerkovskiy, "I’m just thankful I get to spend another week with this guy here. I really am. I’m thrilled, but I’m very sad to see Danelle go because I love her. She’s wonderful."

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Celebrities you forgot competed on 'Dancing With the Stars'
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Celebrities you forgot competed on 'Dancing With the Stars'

Kim Kardashian (Season 7): 11th place

(Craig Sjodin/ABC via Getty Images)

Tucker Carlson (Season 3): Last place

(Photo by James Sorensen/ABC via Getty Images)

Billy Ray Cyrus (Season 4): 5th place

(Photo by James Sorensen/ABC via Getty Images)

Paula Deen (Season 21): 9th place

(Craig Sjodin/ABC via Getty Images)

Pamela Anderson (Season 10): 6th place

(Photo by Craig Sjodin/ABC via Getty Images)

David Hasselhoff (Season 11): Last place

(Photo by Bob D'Amico/ABC via Getty Images)

Jerry Springer (Season 3): 5th place

(Photo by James Sorensen/ABC via Getty Images)

Martina Navratilova (Season 14): Last place

(Photo by Bob D'Amico/ABC via Getty images)

Joey McIntyre (Season 1): 3rd place

(Photo by Bob D'Amico/ABC via Getty Images)

Nancy Grace (Season 13): 5th place

(Photo by Craig Sjodin/ABC via Getty Images)

Shannen Doherty (Season 10): Last place

(Photo by Craig Sjodin/ABC via Getty Images)

Kate Gosselin (Season 10): 8th place

(Photo by Craig Sjodin/ABC via Getty Images)

Denise Richards (Season 8): 12th place

(Photo by Craig Sjodin/ABC via Getty Images)

Penn Jillette (Season 6): Last place

(Photo by Bob D'Amico/ABC via Getty Images)

Heather Mills (Season 4): 7th place

(Photo by Liam Daniel/ABC via Getty Images)

Wayne Newton (Season 5): 10th place

(Photo by Craig Sjodin/ABC via Getty Images)

Priscilla Presley (Season 6): 8th place

(Photo by Bob D'Amico/ABC via Getty Images)

Debi Mazar (Season 9): 12th place

(Photo by Craig Sjodin/ABC via Getty Images)

Bill Nye (Season 17): 11th place

(Photo by Craig Sjodin/ABC via Getty Images)

Geraldo Rivera (Season 22): Last place

(Photo by Craig Sjodin/ABC via Getty Images)'n

Steve Wozniak (Season 8): 10th place

(Photo by Craig Sjodin/ABC via Getty Images)

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