Jason Derulo was not pleased with how he was treated by those working at American Airlines, and let his Instagram followers know it in an angry post on Wednesday.
The 27-year-old musician lashed out at the company after an incident that occurred at Miami International Airport, where he claims he was mistreated by airline employees following a dispute over baggage fees.
"I spent millions on your airline throughout the past ten years between myself and my entire staff but have still experienced racial discrimination today at Miami airport!!!" Derulo writes, slamming American Airlines. "Called 15 police officers on me as if I'm a criminal! It's not OK that when you find out who I am the gears change! F**k that!! I want answers."
An incident report obtained by Miami's Local 10 News says Derulo and his entourage arrived to the airport at 4:15 p.m. to board a 5 p.m. flight and "all smelled of marijuana and were starting to get aggressive," according to an American Airlines employee.
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Jason Derulo out and about
Jason Derulo out and about
NEW ORLEANS, LA - DECEMBER 31: Jason Derulo performs during the 2016 Allstate Sugar Bowl Fan Fest in the Jax Brewery Parking Lot on December 31, 2016 in New Orleans, Louisiana. (Photo by Josh Brasted/Getty Images)
NEW YORK, NY - DECEMBER 07: Singer Jason Derulo attends the DailyMail.com and Elite Daily holiday party at Vandal on December 7, 2016 in New York City. (Photo by Noam Galai/WireImage)
BARCELONA, SPAIN - DECEMBER 01: Jason Derulo attends the gala of Los 40 Music Awards 2016 on December 1, 2016 in Barcelona, Spain. (Photo by Europa Press/Europa Press via Getty Images)
NEW YORK, NY - NOVEMBER 14: Ragon Miller and Jason Derulo attend New York Knicks vs Dallas Mavericks game at Madison Square Garden on November 14, 2016 in New York City. (Photo by James Devaney/GC Images)
NEW YORK, NY - NOVEMBER 11: Singer-songwriter Jason Derulo attends the Nickelodeon Halo Awards 2016 at Pier 36 on November 11, 2016 in New York City. (Photo by Roy Rochlin/FilmMagic)
NEW YORK, NY - NOVEMBER 11: Jason Derulo performs onstage during the 2016 Nickelodeon HALO Awards at Basketball City - Pier 36 - South Street on November 11, 2016 in New York City. (Photo by Michael Loccisano/Getty Images)
NEW YORK, NY - NOVEMBER 11: Jason Derulo attends the 2016 Nickelodeon HALO awards at Basketball City Pier 36 - South Street on November 11, 2016 in New York City. (Photo by Brad Barket/Getty Images for Nickelodeon)
HOLLYWOOD, CA - OCTOBER 27: Model Heidi Klum and singer Jason Derulo attend amfAR's Inspiration Gala at Milk Studios on October 27, 2016 in Hollywood, California. (Photo by Kevin Tachman/Getty Images for amfAR)
HOLLYWOOD, CA - OCTOBER 27: Singer-songwriter Jason Derulo performs onstage during the amfAR's Inspiration Gala Los Angeles at Milk Studios on October 27, 2016 in Hollywood, California. (Photo by Rich Polk/Getty Images for Belvedere Vodka)
NEW YORK, NY - OCTOBER 20: Jason Derulo appears to promote his private performance at the Hyatt Centric Times Square at the Flatiron Plaza on October 20, 2016 in New York City. (Photo by Donna Ward/Getty Images)
HOLLYWOOD, CA - OCTOBER 27: Singer Jason Derulo performs onstage at amfAR's Inspiration Gala Los Angeles at Milk Studios on October 27, 2016 in Hollywood, California. (Photo by Mike Windle/Getty Images for amfAR)
TORONTO, ON - OCTOBER 19: Singer Jason Derulo attends We Day Toronto at Air Canada Centre on October 19, 2016 in Toronto, Canada. (Photo by Isaiah Trickey/FilmMagic)
BOSTON, MA - OCTOBER 16: Jason Derulo performs at the Forbes U30 Music Festival during the 2016 Forbes Under 30 Summit on October 16, 2016 in Boston, Massachusetts. (Photo by Scott Eisen/Getty Images)
LOS ANGELES, CA - SEPTEMBER 17: Mark Birnbaum, Jason Derulo and Michael B. Jordan attend the Opening Celebration Of CATCH LA on September 17, 2016 in Los Angeles, California. (Photo by Tommaso Boddi/Getty Images for Catch LA)
LOS ANGELES, CA - SEPTEMBER 15: Jason Derulo is seen at LAX on September 15, 2016 in Los Angeles, California. (Photo by starzfly/Bauer-Griffin/GC Images)
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The report notes that a police officer asked the employee if she needed assistance. The employee declined, but the officer then saw members of Derulo's group passing through a security checkpoint.
TMZ is reporting that the "Wiggle" singer and his entourage of eight tried to check 19 bags without any charge. In a video posted on the website, Derulo is heard explaining that he is a Concierge Key member of American Airlines, and therefore should be allowed to bring unlimited bags onto the plane, free of charge.
An airline representative told Local 10 that even the airline's most elite customers are only allowed to check three complimentary bags. The news station also reports that a member of Derulo's party stayed behind to deal with the luggage, as the singer and the rest of his entourage went to board the plane.
According to Local 10, Derulo got a call from the person who stayed behind letting him know that he would still be charged $4,000 in baggage fees. TMZ reports that Derulo then got into a heated altercation with the pilot and demanded to be taken back to the gate.
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2. Sign Up for Airline Rewards Programs
Even if you don’t fly often, you could benefit from signing up for an airline rewards program. After just a few flights, you might have enough miles or points to score free or low-cost travel. And you might not even have to use the same airline to redeem your miles.
“You can often fly on partner airlines using your airline's miles,” said Huffman. “In some cases, using Airline A's miles to fly on partner Airline B requires less miles than if you used Airline B's miles for the same flight."
3. Don’t Check Your Bags
One way to make sure your stuff arrives safely is to pack like a pro and take only carry-on bags when you travel. Typically, airlines allow for one carry-on bag and another small item, such as a purse or laptop. However, checking your bags can mean waiting in long lines, and there's a risk of your luggage getting lost or even stolen.
Instead, utilize carry-on bags to save time and ensure your stuff arrives when and where you do.
4. Take Advantage of Airport Lounges
Airport lounges aren't just for the rich and famous.
“Many credit cards and airline loyalty programs provide free or discounted access to airport lounges,” said Huffman.
Not only do these lounges allow you to escape the hustle and bustle of the airport to relax before your flight, but you can also enjoy complimentary beverages and snacks. Call your credit card company ahead of time to see if you're eligible for entrance.
5. Pack Only What You Need
Frequent fliers know that one of the best airport tips is to travel light. While it's wise to pack a few extra socks for your trip, stop and ask yourself if all the items in your suitcase are truly necessary.
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Typically, traveling to your intended destination at off-peak times — for example, during the rainy season — can save you money. Do your research to see when the "low season" is for the place you'd like to go.
7. Pack an Empty Water Bottle
The best airport travel tips save you both money and time.
Instead of having your water bottle thrown out by the TSA, or having to stop and buy a $5 water bottle at the food court, pack an empty bottle to stay hydrated. Airports have water fountains where you can fill up before your journey — for free.
8. Clear Your Cookies Before You Book a Flight
If you've ever searched online for a flight and then waited an hour or so to purchase, you might have seen the price increase. The culprit could be your cookies. After all, internet browsers track your activity online, and some booking sites might increase the price depending on demand.
To avoid this situation, travel pros suggest clearing your cookies or using a private browser when booking a flight. You might just be able to score a lower rate on your next trip.
9. Bring Your Own Headphones
Many airlines offer free in-flight entertainment, but not all of them provide headphones for free. In order to save money and keep yourself entertained during a long flight, pack your own headphones. As a bonus, you’ll look busy and avoid any unwanted conversations with people in your row.
Most airlines don't charge to check carry-on bags at the gate, but you should check before heading to the airport to avoid surprises. Along with saving you money, this airport tip can help keep you comfortable during the flight. Instead of stuffing a bag under your feet, you can save this valuable space for a more crucial commodity — your legs.
11. Fly on a Tuesday for the Best Deals
The weekend is prime travel time for many people, which can mean higher prices and larger crowds. For the best travel deals, fly on a Tuesday. Additionally, you should consider booking a flight that leaves at a non-peak time, such as early in the morning or late at night.
12. Four Wheels Are Better Than Two
The luggage you travel with matters, and having four wheels can be better than two. This way, you can avoid dragging your bag and push it in front of you instead.
Additionally, bags with four wheels allow you to navigate tight spaces and maintain better control over your luggage. The end result is that you can get through the airport faster.
13. Download Your Airline’s App
One easy travel tip that can make air travel easier: Download your airline’s app. In most cases, you can enjoy paperless boarding and get real-time updates on any flight delays, changes or updates. As an added bonus, having a mobile boarding pass can help you save time — and some trees.
14. Wear Slip-On Shoes
If you dread taking off your shoes in the security line, make your life a little easier and wear slip-on shoes. This simple travel hack can keep the line moving and make getting through security a little less painful.
15. Pack Your Own Food
Airline food has a bad reputation, and for good reason. Instead of eating substandard food on the plane, or picking up overpriced snacks in the airport, pack your own items ahead of time. Sandwiches, fruit, crackers and granola bars are all smart choices, but be sure to check with the TSA to make sure your menu follows security guidelines.
16. Spend Money to Save Money
While airport shops have a reputation for jacking up prices, travelers can occasionally score good deals. Some states, such as Oregon, have no sales tax. If you’re thinking of shopping at the airport, compare prices online and check tax laws before you travel.
17. Pick an Aisle Seat
Planes can be cold, and the temperature tends to drop even lower by the window. In fact, cold air can leak right through the window glass at high altitudes.
Opt for an aisle seat to stay warm on your next flight. As a bonus, you won’t have to climb over anyone to go to the bathroom.
18. Bring the Sanitizer
Airplanes can be hotbeds for germs. Be sure to bring hand sanitizer and sanitizing wipes to avoid illness when you fly. One area not to miss is your tray table. Tray tables might contain germs, so take the time to sanitize that tray before you eat your snack off it.
19. Get Social
One of the best travel tips for saving money is to get social. Follow various airlines, airports and airline booking sites on social media sites, like Twitter and Facebook, to score promo codes, discounts and insider tips.
20. Know Your Airport Code
Before arriving at the airport, learn your airport code or the three letters that refer to your destination, such as LAX. After all, some cities have multiple airports, and your luggage tags can get mixed up if you’re not sure where you’re headed.
21. Make Your Luggage Unique
At baggage claim, the sea of bags can look eerily similar. One of the best travel tricks is to make your luggage unique by tying a ribbon or tag to the handle.
Not only does differentiating your bag from the rest save you time, but it also ensures someone else won't walk off with your belongings.
22. Wear a Jacket
Picking the aisle seat might not be enough to keep you warm on your trip. For best results, wear several layers, including a jacket, so you're prepared to handle temperature fluctuations. Along with helping you deal with the cold, donning a coat gives you more pockets for small items that you want to keep handy on your journey.
23. Get a Rewards Credit Card
If you like flying with a particular airline, it might make sense to get an airline rewards credit card. Often, these airline-based cards can have generous sign-up bonuses and offer perks like discounted travel, early boarding and access to airport lounges.
“If you have great credit and do not have any spending problems, you can sign up for credit cards to earn hundreds of thousands of frequent flyer miles, so your upcoming trips are all free or heavily discounted,” said Eric Rosenberg, travel hacker and founder of Personal Profitability.
24. Plan Ahead
Frequent travelers plan ahead to make their lives easier and ensure they arrive at the airport on time. Pack the night before, look up driving or public transportation directions, check the weather and traffic, and print out important documents ahead of time.
25. Choose the Path of Least Resistance
The amount of traffic in arrivals and departures can vary, depending on the day. However, you can still get where you need to go, regardless of which lane you choose. If there are too many travelers in the departures lane, consider changing it up and getting dropped off at arrivals.
26. Check In Ahead of Time
One travel tip that can limit the amount of time you spend waiting in line at the airport is to check in ahead of time. Many airlines allow travelers to check in early and print their own boarding pass. If you only bring a carry-on, you can head straight to security.
27. Avoid Wearing Jewelry
Security lines can be a pain, but you can make life easier by leaving the jewelry at home. In some cases, you can keep your jewelry on while going through security, but it might set off the metal detector. So, you might have to put your bling in the bin or get a pat-down from security.
For best results, avoid wearing jewelry altogether and pack it in your bag instead.
28. Don’t Wrap Your Gifts
If you're going home for the holidays, think twice about wrapping your gifts ahead of time. After all, airport security might decide to unwrap your items to get a look inside. Save yourself the hassle by putting your family's presents in gift bags.
29. Volunteer to Go on a Later Flight
If you’re not in a rush to get to your destination, consider volunteering to get bumped off a crowded flight. Many airlines offer vouchers to people who give up their seats. In some cases, these offers are worth more than the original flight costs.
30. Check Your Flight Status Online
Before heading to the airport, check your flight status online. Delays happen, and instead of waiting at the terminal for hours, you can get real-time updates before leaving the house.
31. Mix and Match Flights
To get the best deals on flights, consider nixing the round-trip ticket in favor of two one-way tickets. One airline might have the cheapest departing option, while another might offer the most affordable return. You can purchase two one-way tickets on different airlines to save cash for souvenirs at your destination.
32. Make Copies of Important Paperwork
Travelers need to keep track of various documents, including airline tickets, passports, itineraries, hotel reservations and driving directions. As a result, it's easy for important items to get lost in the shuffle.
To ensure you have all of your required documents, make copies of the most important pieces of paperwork and keep them in your luggage.
33. Skip the Starbucks Line
While Starbucks might be calling your name on those early flights, skip the cup of joe and the line to save money.
Instead, you can score free coffee on your flight. Also, if you’re flying Alaska Airlines or Delta, you can enjoy Starbucks coffee as part of the complimentary beverage service.
34. Bring Travel Size
To ensure your toiletries aren’t thrown in the trash, make sure all liquids are stored in containers measuring no more than 3.4 ounces. Most people don’t have products of that size at home, so bring shampoo samples that you’ve received on other trips. Some stores also sell travel-size shampoo, toothpaste and other items for your convenience.
35. Bring a Spare Plastic Bag for Toiletries
Per TSA guidelines, your toiletries should be stowed in a separate bag for screening. However, those bags can break or get dirty during your travels. Bring a spare resealable plastic bag for toiletries for your next flight.
36. Keep Your Laptop Easily Accessible
When you go through security, you typically have to take out your laptop for screening. To move through the line quickly, keep your laptop in an easily accessible location, so you’re not digging for it while in line.
37. Check for Free WiFi
If you have time to kill at the airport, you might start browsing on your phone to stay busy. Instead of eating up all your data, check the airport website ahead of time to see if it offers free WiFi. If not, you might be able to browse for free while visiting one of the airport restaurants or bars.
38. Bring a Portable Phone Charger
Your smartphone could be your No. 1 travel tool. After all, it lets you access directions, view your mobile boarding pass, answer emails and communicate with others before and after your flight.
While most airports have charging stations, they can often be crowded. Instead of fighting the crowd, bring your own portable phone charger so you’re never out of juice.
39. Wear Your Luggage
If you truly want to avoid baggage fees, consider wearing your luggage. Some clever travelers have stuffed their jackets with items to save money. However, a company called Jaktogo has taken things a step further by creating wearable luggage.
40. Use the My TSA App
Using the My TSA app, you can get answers to your most pressing travel questions and assess what items you can and can't bring on flights. Additionally, you can get updates on delays, find out about cancellations and check wait times in the security line.
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The incident report claims that police were called to the gate because "the captain of the plane needed several passengers removed from the plane."
American Airlines later released a statement regarding the incident. "Flight 275 returned to the gate prior to departure," the company stated, according to Local 10. "A passenger elected to deplane in order to travel with their checked bags. The passenger has been rebooked with his checked bags on a later flight this evening."
This isn't Derulo's first run-in with an airline. In August 2015, he was kicked off a flight when his bodyguard allegedly got into an argument with TSA agents.