Daily Mail quoted an industry analyst who kept it real with this little gem: "Passengers in Last Class are made to feel like second-class citizens from the moment they book until they leave the airport."
They probably don't even serve peanuts in last class.
Some last-class passengers may be seated with economy class, but those in last class wouldn't be able to make changes, get a refund or reserve seats in advance, like economy flyers can.
A woman told USA Today her flight was canceled, and since she had a coach seat, she wasn't helped: "First-class passengers were given assistance in rebooking. ... Coach passengers were given a slip of paper with an 800 number and told to fend for themselves."
She officially experienced what has been dubbed last class. The reason it's happening is so airlines can meet their bottom line. That, and they can get away with it.
So, booking the cheapest flight may not be the way to go, especially after you factor in the fees for checked bags ... or for that extra leg-room or a window seat.
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