UPDATE: After representatives from KRDO NewsChannel 13 reached out to the Pueblo Wal-Mart in question, a representative from the store said that Yore's story is false. "Wal-Mart says it reviewed surveillance video from the store and found no evidence that there was ever any yelling, no evidence that the cashier and the woman hugged and no evidence that the woman gave the cashier money."
Yore continues to stand by her story, however. She claims to have visited every Walmart in Pueblo to try and find the cashier, but has not yet had any success. She said she would still like to try to find him and provide him with further assistance in any way she can.
A woman's Facebook video about her shopping experience at Walmart has gotten 21 million views and nearly a million shares after being uploaded on December 4.
But the reason for her outrage is definitely not what you're expecting.
SEE ALSO: Woman attacked for 'cutting' line at Wal-Mart
Paige Yore said she was waiting in line for about 20 minutes when she noticed that the cashier seemed to be having a particularly difficult time ringing up another female customer.
My Friday experience..... This will hit home.... You never know who's fighting what battle. Watch what you say.....
Posted by Paige Yore on Friday, December 4, 2015
As Yore stood there irritated, the woman began yelling at the young man, "You suck at customer service. I don't know how you ever got hired here!" The situation only worsened when the woman went to pay for her purchase and her card was declined. In an attempt to diffuse the situation, Yore tried to help the woman bag her items, though it didn't do much to dissuade her from yelling at the boy as if it were his fault.
%shareLinks-quote="Maybe you should just step aside and let us cash out. This young man is obviously having a bad day." type="quote" author="Paige Yore" authordesc="" isquoteoftheday="false"%
At that moment, the young cashier stopped in his tracks and began crying. "He comes around the bagging area and he just hugs me. I'm weirded out and I hug him back and he's sobbing," Yore said.
He told her that his mother committed suicide that morning, but that he had to come in to work because he has to pay rent and bills. "This woman is yelling at me and I don't even have a mom anymore," said the young man.
%shareLinks-quote="Life is so hard and it's going to be okay." type="quote" author="Paige Yore" authordesc="Good Samaritan " isquoteoftheday="false"%
The rude female customer stood there absolutely humiliated, while all Yore could think to do is hand him all of the money out of her wallet. Ultimately, Yore says she wanted to share her story because of the lesson we can all stand to learn from it:
That just showed me that no matter what, even if your customer service sucks, even if whatever happened, somebody is rude to you, don't jump down their throat because they are fighting a battle that none of us know about. We just have to be thankful to be alive and treat other people like you want to be treated.
Who knew life lessons were available for a bargain at Wal-Mart, too.
Watch Oprah talk about one of the best life lessons she ever learned:
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