1-800-Flowers and the Valentine's Day Social Media Massacre

Before you go, we thought you'd like these...
Before you go close icon
1-800-Flowers Botches Valentine's Day Deliveries

Every couple knows the story: One of them screws up big time and now owes an apology -- often punctuated by candy or flowers. Good thing for 1-800-Flowers that it's in the business of sending such products. Between reports of missed deliveries, wilted flowers and melted chocolates on Valentine's Day, the company is in the dog house for the foreseeable future.

1-800-Flowers (FLWS) apparently had a lot of problems getting deliveries right on Valentine's Day, according to BuzzFeed. Between deliveries that allegedly showed up late or not at all, wilted and otherwise damaged flowers, melted chocolates, and wrong orders, people were voicing their displeasure on Twitter and Facebook, keeping customer service people busy and competitors delighted. Here are just some of the examples: Not that any of this should be a complete surprise. According to CNN Money, the company had problems last Valentine's Day as well, both in deliveries and in handling the problems after the fact.

There were happy customers out there as well.
And 1-800-Flowers did try to answer complaints online and, as CNN Money reported, some customers were promised a refund and a discount coupon for the future. But even in making good the company did badly in some cases. However, some people were delighted with all the problems:
Read Full Story

Want more news like this?

Sign up for Finance Report by AOL and get everything from business news to personal finance tips delivered directly to your inbox daily!

Subscribe to our other newsletters

Emails may offer personalized content or ads. Learn more. You may unsubscribe any time.

From Our Partners

20 Folks Recall Shocking Interview Moments That Made Them NOT Want the Job 20 Folks Recall Shocking Interview Moments That Made Them NOT Want the Job
Man Felt Something Inside His Nose - But What Doctors Pull Out Leaves Everyone Stunned Man Felt Something Inside His Nose - But What Doctors Pull Out Leaves Everyone Stunned
Rescuer Sees Bumps All Over This Dog's Skin - Then X-Rays Reveal The Tragic Story Rescuer Sees Bumps All Over This Dog's Skin - Then X-Rays Reveal The Tragic Story