Salvation Army volunteer receives incredible ambush makeover

With little time for herself, Joan Soto, 58, works full-time and volunteers at the Salvation Army and was in much need of a makeover.

The ambush makeover team on 'Kathie Lee & Hoda' changed that by chopping off and dying Soto's gray locks. Soto thought she looked great and her friends were as excited about her new look.

Soto wasn't the only one who received a makeover. 'Kathie Lee & Hoda' ambushed another Salvation Army volunteer, calling both participants 'special ladies.'