Interactive Intelligence to Host CXPA Customer Experience Networking Event

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Interactive Intelligence to Host CXPA Customer Experience Networking Event

The event, which is open to any business professional responsible for the customer service experience, will take place in Indianapolis Oct. 1

INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (NAS: ININ) , a global provider of software and services designed to improve the customer experience, is hosting a CX Day networking event Tuesday, Oct. 1. The complimentary event, to be held from 3 p.m. to 5 p.m. at the Interactive Intelligence corporate headquarters at 7601 Interactive Way, Indianapolis, is open to any local-area business professional responsible for the customer service experience.


CX Day was created by the Customer Experience Professionals Association (CXPA), the international non-profit organization created to guide and enhance the growing field of customer experience management. This inaugural CX Day was designed as a global celebration of companies and people that create great experiences for their customers.

The Interactive Intelligence CX Day networking event will include the opportunity to meet with peers to share ideas about improving their customers' experiences. Participants can also learn more about the CXPA, while discussing ways to expand the value of future CXPA networking events in the Indianapolis area.

Advance registration is required. Registration is available online at http://www.cxpa.org/events/event_details.asp?id=340690&group=. For more details, contact Ashley Timbrook at 317.493.4715 or ashley.timbrook@inin.com.

CX professionals who can't attend the Interactive Intelligence CX Day networking event are invited to participate in a free webinar with CXPA Chairman Bruce Temkin and Sprint Corp. CEO Dan Hesse, who will discuss the CEO's role in leading a customer experience transformational journey. To register, visit http://register.webcastgroup.com/L4/?wid=0557686236.

CX professionals can also join in a series of online events throughout the day, including four Google+ Hangouts across global time zones and a Twitter Chat. For more information, visit http://www.cxday.org/online-events.html#.UkBtjYZ1xyw.

Clarabridge and SDL are Platinum Sponsors of CX Day 2013.

About the CXPA

The Customer Experience Professionals Association is a global, non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. The CXPA's members include individuals who develop, manage, optimize, and envision how organizations interact with their customers. This community includes customer experience practitioners within companies, vendors who support customer experience efforts, and other stakeholders in the industry.

Founded in April 2011, the CXPA has more than 80 Corporate Members and nearly 2,300 customer experience professionals in its community. CXPA Gold Sponsors include Confirmit, ForeSee, Oracle, and Verint. Clarabridge, Inc., Corsential, Interactive Intelligence, Mattersight Corporation, Medallia, ResponseTek and TNS are CXPA Silver Sponsors. For more information, visit www.cxpa.org.

About Interactive Intelligence

Interactive Intelligence Group Inc. (NAS: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company's solutions, which can be deployed via the cloud or on-premises, are ideal for industries such as financial services, insurance, outsourcers, collections and utilities. Interactive Intelligence was founded in 1994 and has more than 5,000 customers worldwide. The company is among Software Magazine's 2013 Top 500 Global Software and Service Providers, and is the recipient of TMC's Cloud Computing Magazine's 2012 Cloud Computing Excellence Award. It has received Frost & Sullivan's Company of the Year Award, Contact Center Systems, North America, for the last two consecutive years. Interactive Intelligence employs more than 1,500 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

ININ-G



Interactive Intelligence
Christine Holley, Senior Director of Market Communications, +1-317-715-8220
christine.holley@inin.com

KEYWORDS:   United States  North America  Indiana

INDUSTRY KEYWORDS:

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