FCC Proposes Warning to Cell Phone Users Nearing Monthly Limits
The FCC's proposal is similar to ones in place in Europe, and would require companies to alert customers, either by text or voice, when they are nearing monthly usage limits in their subscription plans. "Many people don't realize when they've exceeded the cap in the number of minutes they can spend making calls or the number of megabytes they can use for text messages," according toUSA Today.
The cellular providers claim that the change is unnecessary and that they already have systems to tell customer when they have begun to incur charges beyond those paid for under their normal monthly plans. Some of these alerts, however, are only accessible through websites and are therefore a passive system for notification.
Genachowski's comments on the new proposal can be viewed here after 12 p.m. EST.