Microtone to make refunds on hearing aids
Under the agreement, Microtone Hearing Instruments of Williamsport will pay $47,900, including more than $26,000 restitution. Corbett said the settlement was reached with Microtone owner Russell Hollinger.
The attorney general's investigation alleged Microtone sold hearing aids without a required medical referral; did not give refunds within 30 days of returning hearing aids; and did not provide complete receipts.
Microtone will notify customers that they can contact the attorney general's office if they believe their rights were violated. The agreement also provides a 60-day open restitution period for consumers, who can fill out an online complaint form or call (877) 888.4877.
The U.S. Federal Trade Commission recommends a doctor's evaluation before trying to buy a hearing aid. The agency doesn't recommend buying the devices online since they need to be custom-fitted and tested.