Five tips toward happier dealings with U-Haul
I've moved more times than I care to count. And I can tell you one thing: That $19.95 price U-Haul plasters all over its moving trucks? That's if you sit in the parking lot. No, you can't turn the ignition on either. That'll cost more.
Here are a few more tips you can use, courtesy of an actual U-Haul manager, as cited by the good guys at Consumerist.
- Book well in advance, at least a week ahead, and use a major credit card to secure your reservation.
- If you make your reservation through the 1-800 number, get your reservation number and call back a day or two prior to pick up to find out where you should be making the pick-up. Don't wait for anyone to call you back.
- When you come to pick up, bring your driver's license and the credit card you used to make the reservation.
- Let U-Haul or the dealer know if there's a pick up or drop-off point that you prefer.
- Always take the insurance, unless you have good personal car insurance.