Ameren encouraging low-income Missouri customers to make energy assistance applications

Charles Dunlap, Columbia Daily Tribune

Low-income residents who may need assistance keeping the lights on or a home cool this summer or warm this winter, have a limited window in which to apply for the state's Low Income Home Energy Assistance Program.

The deadline to apply is May 31 and Central Missouri Community Action can help residents in the region with the LIHEAP or other energy assistance applications, Ameren Missouri said in a news release.

"We’re encouraging Missouri families to apply for LIHEAP throughout the month of May to avoid missing out on this expiring utility bill assistance," said Emily Young, program officer of CMCA in the news release. "The application process is simple, but we can always help with the paperwork. Either apply directly online or mail a copy to CMCA as soon as possible."

LIHEAP provides a one-time payment for a heating or cooling bill. Low-income residents may also qualify for the Energy Crisis Intervention Program. This program provides up to $800 for winter energy costs and upward of $600 for summer energy costs. A disconnect notice is part of qualifications needed for ECIP, Ameren noted in the release.

Those wanting to learn more about both programs are encouraged to visit Ameren's LIHEAP info site.

"Ameren Missouri is focusing our outreach efforts on communities that have the greatest need by offering one-on-one assistance while partnering with community agencies and other utility companies," said Joe Solari, vice president of customer experience in the release. "So far in 2024, customers have received over $11 million in assistance, and there are still funds available for families and individuals in need."

If a person does not qualify for either program, Ameren still has opportunities available for bill management, it noted in the release.

For monthly bill assistance:

  • Keeping Current helps make paying an energy bill more affordable. It includes a monthly bill credit between $35 and $90 along with help to reduce the total amount owed.

  • Keeping Cool provides up to five bill credits of $50 from May through September. Eligible customers include senior citizens, those with children under age 5, or who have a documented chronic medical condition or a disability.

  • Qualifying homeowners and renters may also be eligible to receive weatherization improvements such as insulation and the sealing of doors and windows.

For outstanding bills:

  • The Dollar More Program can help those struggling to afford their energy bill. Customers can also donate to help others in need.

  • The New Start Energy Relief pilot program helps unhoused electric customers return to permanent housing and reestablish service.

  • Flexible payment arrangements can be made with Ameren Missouri.

Ameren Missouri does have other health and safety options, such as for those who have medical equipment in the home.

This article originally appeared on Columbia Daily Tribune: Need help paying Ameren Missouri energy bills? Here's how to apply

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