How to get an Aerosmith refund. What fans need to know about canceled farewell tour
Another legendary band has canceled an upcoming show in Knoxville, and this one likely won't be rescheduled.
Aerosmith canceled its Oct. 5 show at Thompson-Boling Arena at Food City Center, along with all other shows scheduled for the “Peace Out” farewell tour.
The band announced Aug. 2 the "difficult, but necessary" decision to cancel and retire from touring because of frontman Steven Tyler's severe vocal cord injury, which occurred in 2023 shortly after the farewell tour began.
"As you know, Steven’s voice is an instrument like no other. He has spent months tirelessly working on getting his voice to where it was before his injury," the band said in a statement. "We’ve seen him struggling despite having the best medical team by his side. Sadly, it is clear that a full recovery from his vocal injury is not possible."
How to get Aerosmith concert refunds
Knoxville fans who purchased tickets to the Oct. 5 concert through Ticketmaster should have their purchases fully refunded. Those who purchased tickets via third-party sites − such as SeatGeek, StubHub or VividSeats − should reach out to those sites.
Aerosmith was first scheduled to perform at Food City Center in January. However, all tour dates were postponed last September because of Tyler’s vocal injury.
Those tickets would have been honored for the Oct. 5 show and should also be eligible for refunds.
"A final thank you to you - the best fans on planet Earth," the band said in its statement. "Play our music loud, now and always. Dream On. You’ve made our dreams come true."
Why did Aerosmith retire from touring?
Steven Tyler, 76, sustained a vocal cord injury in September 2023 during the band’s third show of the “Peace Out” farewell. The injury caused bleeding, and he was given a doctor’s order not to sing for the 30 days, USA TODAY reported.
The fractured larynx was more serious than expected, and ongoing treatment was needed.
“I am heartbroken to not be out there with Aerosmith, my brothers and the incredible Black Crowes, rocking with the best fans in the world," Tyler said in a statement at the time. "I promise we will be back as soon as we can!”
Founded more than 50 years ago in Boston, Massachusetts, Aerosmith has sold more than 150 million albums worldwide, according to the band’s global brand management agency. The band is known for songs “Dream On,” Crazy,” “Cryin’” and “I Don’t Want to Miss a Thing.”
Heart postpones ‘Royal Flush’ tour
Aerosmith’s tour cancelation comes one month after rock band Heart had to postpone their highly anticipated reunion tour, including a stop in Knoxville, also for medical reasons.
Ann Wilson announced in June that she had an operation to remove something cancerous and was advised to undergo preventative chemotherapy.
Heart had been scheduled to play Food City Center Aug. 24, and rescheduled dates are expected to be announced for 2025.
Devarrick Turner is a trending news reporter. Email devarrick.turner@knoxnews.com. On X, formerly known as Twitter @dturner1208.
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This article originally appeared on Knoxville News Sentinel: How to get concert ticket refund after Aerosmith retires from touring
