A Hotel Magnate Says This is The One Word You Should Never Use To Start an Email

By Rachel Gillett

If there's one thing that will put any email recipient off, it's immediately making the email about yourself by starting with "I."

At least that's what Jonathan M. Tisch, co-chairman of the board of the Loews Corporation and chairman of its subsidiary Loews Hotels & Resorts, tells the New York Times' Adam Bryant.