5 Tips for Responding to Negative Feedback at Work

Job interview in the office

By Alison Green

Ever felt caught off guard when your boss gave you some critical feedback? If you're like a lot of people, negative feedback can be rough to hear, and you might get defensive or upset or shut down. But those reactions, while understandable, won't serve as you nearly as well as responding calmly and professionally – even in the face of the toughest feedback. Here's how to do it: