How to Say 'No' at Work Without Sounding Like a Jerk
By Robin Reshwan
A client of mine recently told me about firing a seemingly skilled employee, because he answered an important business demand from their biggest customer with a simple "no." It rarely goes well when a customer or employer who pays you lots (or even an average amount) of money hears "no." And while I am a fan of the less-is-more strategy, using those two letters without any other words to cushion their impact can often be a career-limiting move.
Here are a few ways to decline requests without jeopardizing your job:
