7% of Zappos Managers Quit After Recent CEO Ultimatum to Embrace Self-Management or Leave

Business Insider
Updated
Tony Hsieh
nan palmero/FlickrZappos CEO of Tony Hsieh

By Richard Feloni

On March 24, Zappos CEO Tony Hsieh sent a long, company-wide email that came with an offer: Decide by April 30 if you want to embrace "self-management" or take a severance package and leave.

The Amazon-owned, Las Vegas-based online retailer had been transitioning to a "Holacracy," an organizational structure that gets rid of manager roles and job titles, and wanted everyone on board.

Zappos revealed in May that 210 employees — 14% of its staff — took the severance package.

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