MasterCard Extends Zero-Liability Policy to ATM Transactions
By Tanya Agrawal
MasterCard (MA), the world's second-largest debit and credit card company, said it was extending its zero-liability policy for cardholders in the United States to include all PIN-based and ATM transactions.
The move follows several data breaches at U.S. companies including one at Target (TGT) late last year involving the theft of about 40 million credit and debit card records.
"The move by MasterCard just enhances the sense of security for people at a time when it has been shaken up significantly in recent times," said Gil Luria, an analyst with Wedbush Securities.
Zero-liability protection currently covers card transactions that require a customer's signature but doesn't apply if an account holder's personal identification number, or PIN, was used for unauthorized transactions. The new policy will take effect in October.
%VIRTUAL-article-sponsoredlinks%Zero-liability protection means the account holder won't be held responsible for unauthorized transactions.
Larger rival Visa's (V) zero-liability policy doesn't apply to PIN-based and ATM transactions, according to information available on the company's website.
"The changes that we're making in cardholder protection combined with our efforts to move the U.S. payments industry to EMV chip technology will help deliver safer shopping experiences to consumers," said Chris McWilton, president of North American markets for MasterCard.
The two companies have urged banks and retailers to meet an October 2015 deadline for the adoption of "EMV" chip technology that would make it safer to pay with plastic.
"This all comes back to the adoption of EMV. Of all the cards that are breached at ATMs, a majority of them are non-EMV cards. This is just another way for the company to impress upon the importance of quickly adopting EMV cards," said Philip Philliou, managing partner of Philliou Partners, a firm that helps banks and retailers select payment processors.
U.S. cards issued by MasterCard will also carry identity theft resolution assistance, which helps cancel missing cards, alert credit reporting agencies and conduct searches to detect if stolen confidential data appears online, MasterCard said Wednesday.
The financial impact from the extension of the coverage is expected to be minimal for MasterCard, according to Luria.
MasterCard shares were down less than 1% to $76.98 in afternoon trading Wednesday on the New York Stock Exchange.
Last week, eBay (EBAY) became the latest victim of a cyberattack that compromised customer data and the company asked 145 million users of its online commerce platform to change their passwords.
